Time Investment Company, Inc. N 6th Ave, West Bend

They received a payment in march from my mother , unfortunately she also passed away that month. I have tried in vain since April to get through to ANYONE at this company. Unfortunately their phone system prompting has made it impossible to reach anyone. This company is worthy of nothing more than my contempt and disgust. I'm currently looking at a bill from April 20th 2022 with a request date of 5/31/2022 and today's date is 6/10/2022 and i received a notice that they liened her property. This schlock company is nothing more than the ever corrupt Wells Fargo with a different spelling If you read the negative comments about this company it is obvious that they appear to be a predatory leader and they also appear to prey on the elderly!

PLEASE stay away from this company if you can. Our experience is that they prey upon the elderly. This company entered in to a "contract" with our Mother, who was in her 70's for some replacement windows on her home. They installed exactly 3 windows and have told my sister she now owes $8k, even after our mother paid over a year on her loan. The really bad part is that our mother had been confirmed by a doctor with Alzheimers dementia and even after being given proof of diagnosis, that specifically states that she is unable to enter into a contract. these people filed a lien on her home after her death and refuse to release it unless we pay them. Unethical at its worst!

Due to unforeseen circumstances, I was forced to use this company. It turned out to be a wonderful experience, thanks to Toni. She is smart, capable, and very patient. She worked hard on my behalf and it paid off.

Seriously the biggest scam of a company. They told us we had 12 months to pay off with 0 interest only to find out they started the 12 month period 2 months before our first payment, which led us having to back pay all the interest over the course of the year. Their customer service is horrible and so unhelpful when trying to explain this.

I have been working with Time Investment Company for years now and I am astonished with the level of Customer Service provided. It is so refreshing how they treat me as a dealer. They are consistent with being intentional, whether, providing specials for COVID or picking up the phone and understanding our clients situation to get approved. Time Investment Company has been nothing short of amazing for my company and I.

I have been dealing with TIC for 8 years now and can say nothing but good if not great things about them. From the way they treat me and my company to the way the take care of my clients is bare none. There outreach programs are outstanding. After sitting down with the owners and staff you truly know they have your best interest at heart and as they say... only want to make you a Raving Fan! Highly recommended.

Very poor customer service from sandy fisher and her team leader ?Pam? I be paying loan off and will not recommend them or deal with any companies that use them. After a barrage of phone calls stating my account was past due I paid fee but researched my records and found that I had actually been paying more most months and had bills from them stating " bill due date 6/2021". I asked to speak with supervisor as I had attempted to correct issue with sandy fisher who had not responded to emails. Pam was rude and non apologetic and blamed a glitch in system with equient,for issue. It is worrisome that a glitch in the system when you are dealing with loans and lending services. Even more worrisome about the lack of customer service when correcting account Thank you for your response I was aware of what type of account I have but when TIC sends me paper bills showed a bill due date of 5/2021 and then 6/2021 what would you think I can post bills here so that you may review....

First of all...they say "interest free for 12 months", but they start adding interest from the first statement. IF you pay it off before the 12 months is over, they're supposed to remove the interest. That's annoying! Then, everything said in large print 5/1. Today (3/25) I go to pay it off, but now it says the 12 months interest free ended on 3/17!! I go back & peruse all my statements & 3/17 was in ultra fine print! NOT COOL!! It was MEANT to be deceptive!! NOT an ethical company, IMO!! REPLY TO OWNER's claims: 1. The 5/1 date I referred to was NOT the statement due date. (As it is only 4/1/21, I have not yet received a statement that is due on 5/1/21!) The 5/1 that I referred to is in the area where it says "APR From 5/1/20 until paid." In every credit card or loan I've ever had, that area of the statement is where it lists the beginning date of the loan. With that understanding, 12 months from 5/1/20 would be 5/1/21. Ergo, the whole life of the loan, I have been under the impression that I had until 5/1/21 to pay it off. it was INTENTIONALLY DECEPTIVE. 2. Yes, I have clicked the Payoff button. This company is very different from ANY interest-free promotional period I have ever experienced. Rather than the statement each month showing only the principal during the 12 month Interest Free period, they charge & add interest EVERY MONTH from the very beginning (even during the 12 months no interest!). Then they claim they will "take it off if you pay before the promotional period ends." The ONLY way to see what you actually owe on the principal is to click the Payoff button. And NO, when I signed, none of that convoluted way of adding interest during the Interest-Free period was explained. It. Is. Crazy!!!

Greedy company! Requested a payoff quote and they milked the clock on responding to me so they can get the scraps of interest. Financed a 8 year loan for a water softer with interest that’s just as high as the principle. They threatened me with a lien on my house and want me to pay the release fee of 125 so they can get more money from me. Unacceptable. Do not give them your business!

Time Investment is truly one of the best finance companies in the industry. They provide the absolute best customer service around. I've worked with many over the years and nobody treats you like family in the way that they do. In a world where quality personal customer service is dying, TIME Investment is a breath of fresh air.