theLender Commercentre Dr, Lake Forest

Everyone really worked hard at making a tough loan happen. Cameron LeClair is the best! c

My experience working at theLender has been great! My team is very helpful, caring and motivated. We all pitch in and help out where we can. We are always here for each other and our customer service out shines all others! We are a great team!

I am so happy that I've have found this lender. My experience over the past year has been amazing! They're quick, responsive, service oriented and have answered all my needs as a Mortgage Broker. This lender also has the programs to go along with very competitive interest rates. I would definitely recommend "The Lender" to any broker looking to get things done efficiently. My Rep is Juju and her team is AMAZING.

I have sold real estate for over 10 years and never had a financial institution fail on a client so badly and the worst part is THEY DONT EVEN CARE! This company is a complete fraud. They will make very false claims, lie straight to your face and wont even answer the phone when you let them know the buyer is about to lose a $20,000 deposit. My client was purchasing a home and we had a 30 day escrow. They keep needing more time in underwriting and the seller was extremely patient. Every week I would receive an update from the processer Ivan that the file had no more conditions and we were only waiting on loan docs to come in. Every two days he'd say "loan docs will be in escrow by wed, by friday, by monday etc" After 30 days past our closing date and of this circus continuing the seller said he was cancelling the contract and keeping my buyers deposit. Ivan wouldn't answer his phone or emails, and neither would anyone else. Finally the branch manager himself called me and said that the file was still in underwriting and we had no clear to close and loan documents were never even ordered! I honestly couldn't believe it. I drove to their office with my toddler that morning to get an explanation. Erwin the branch manager said I must have been wrong and misunderstood the updates I was getting from his team. I was tempted to play him Ivan's voice mails that promised loan docs were coming already 3 separate times and the countless emails I got stating that we already had clear to close. But it didn't matter I just didn't want my buyer to lose the house and $20,000. I explained to him that no one returns my calls or emails and I need to be able to get in touch with them. He lied straight to my face and said he is a huge believer of communication and will be my direct contact from now on. I HAVE TEXT MESSAGES AND EMAILS TO SHOW THAT ONCE I LEFT HIS OFFICE THAT DAY HE NEVER RETURNED ONE MESSAGE EVER AGAIN. I told my buyer pull a hard money loan with another institution just to save the deal. I am so glad I did and I didn't wait on the empty promises from this fraudulent company. They honestly should be shut down completely. Ive been selling a long time. I understand certain delays and what a team will do to resolve them that finally gets a home to close. Its ok things happen and we deal with them, but this company doesnt care at all about any of the clients. And they are 100% unprofessional liars and inept to be even allowed to do business

I refinanced 2 properties with The Lender and was very happy with the result. Great experience with the team who assisted me!

I have been working with The Lender for years now. They are very reliable, professional and their service is outstanding. I have been in the business for over 17 years and our Account Executive JuJu is the best!! Strongly encourage you to keep them in mind for your next home loan.

Not a lender. The company name is misleading. It's a show folks. They will approve you, they will dance you around, they will change the rate and terms on you, but they in the end will not lend you the money that they said they would. If you're here doing your due diligence, make another selection!

I've brokered a couple loans so far to theLender and I've had a very positive experience in both cases.

Fantastic company! My first loan closed was great! This team CARES!!!!

I had a fantastic experience with theLender! Their customer service was 5 star, they had a quick response time and they make the whole process so easy and seamless. I will definitely use them again in the future!