loanDepot Commercentre Dr, Lake Forest

I found Mason to be very helpful. He asked all the right questions and answered any questions I had. He was pleasant to speak with and helped make the process smooth. He is a big part of why I would recommend LoanDepot.

Ida Luna did a fantastic job with reviewing my loan refinance options and moving me quickly through the process in order to lock in a much lower rate than my previous refinance last March, with very affordable fees on this second round. She is professional, caring, customer service oriented and very good at her job! Please give her a promotion and a raise! I am also very pleased so far with Ranasia Gatson's work as my loan processor. She's courteous, kind, energetic, and very on top of her work. She also deserves kudos for her teamwork and speedy response time in order to move my loan application along to the underwriter. Greatly appreciated! Please let them know :-) Cherie Knight

Everything are great. Shout out to James and Tommy. I worked at the bank for 18 years and they are one of the best team i had ever met. I will do business with loandepot again because of them. I already referred 3, 4 clients to them. All happy clients.

We received fast courteous service from loan depot for our refinance. Scheduling the closing was easy. Everything was done in a couple of weeks.

Warner Goodman has went above and beyond to help me. He is an awesome customer service representative. He showed compassion and determination to get me the best loan possible. I cant thank him enough.

Staff was great at keeping me posted throughout the refinance process and were very knowledgeable. Every time I had a question or concern, I was able to reach someone quickly.

It took way long to refinance my home. It was very hard communicating with any of the loan processors and managers. I had to call customer service to get them to respond. It was a very frustrating experience. I am glad that we finally closed!

I was happy with the loan officer who I spoke to right away. I have been dealing with banks and realizes the banks never will go as low on rates as a loan company. The loan officer explained clearly what I needed to know.

Very friendly service refinancing my mortgage by Katherine Seach and Channy Choch, their experience was obvious and comforting while speaking with them. I have been very impressed with the service I have received, quick and by the numbers, very unlike my experience getting the original mortgage. Thank you so much!

Our loan officer Mr Tommy Phommasa was extremely patient, informative and professional He was very capable of providing information and answering all of my questions and concerns. People like him is someone who all industries should have on their team.