The Tyler Osby Team at Fairway Independent Mortgage 86th St, Urbandale

To put it simply, we’d HIGHLY recommend working with Tyler Osby and his team. My wife and I were very cautious first time homebuyers. We had first begun exploring the idea of buying our first home in early 2014. Our Realtor recommended that we attend Tyler’s first-time homebuyer’s workshop to learn more about the process. We’re so glad we did! During that workshop, not only did we learn a lot about the process of buying a home, but we also learned that Tyler was the right person for us to work with. Over the next year, Tyler checked in with us several times as we casually began our home hunting process as we saved up. Even while we were still telling Tyler “we’re not ready yet,” we kept hearing “that’s OK” and “what can I do to help?” There were many e-mails Tyler answered from us during that year as we had questions arise. Tyler stayed very engaged with us through those months of us building our savings and defining what we really wanted in our first home without rushing us in any way. In early 2015, we began looking more seriously for “the one.” When we found it, it was the first day the home had been on the market, it was priced well, it had a lot of interested buyers looking at it, and it was exactly what we wanted. We knew we needed to act fast. Tyler happened to be away from his office traveling out of the country but he was still reachable so that we could submit a pre-approval letter with our offer. It was another example of Tyler's excellent customer service. Once our offer was approved, it was even smoother sailing from there forward. Tyler coached us through the process, told us exactly what we needed and didn't need to do and. When it came time to close on our first home, there were no surprises – just as promised. As a person who is generally very anxious, I am very happy about at how our home buying process went. It was a stress free event thanks to Tyler's help and my wife and I are very happy we chose to work with Tyler. It was refreshing to know that our financing wasn't something we needed to worry about. That way, we could focus more on what really mattered to us, making our first home.

Tyler and his team has helped us tremendously for the 2nd time get into our 2nd home! They make everything so easy and painless! Everything is upfront and nothing is a mystery! Will forever use them when purchasing a home! 🙌🏼😊 ~ Eric & Kristie

Tyler's team was excellent with communication. Any questions I had were responded to quickly (usually in less than a few hours time if not within minutes) even if it was after work hours. They were also great at keeping me updated with where things were at in the process. Everyone was friendly and helpful.

Tyler and the rest of his team exemplify the best of modern business in every possible facet. They "get it" -- how a business should operate in the 21st century. It's not about being completely online and digital, it's finding that blend between modern convenience and old-school service. They've nailed it. They know their core business cold -- inside and out. They're right on top of industry trends, changes, and developments. They're able to share this extensive knowledge in an accessible and understandable way. Tyler runs first-time home buyer workshops, and I speak form experience when I say they're incredibly educational. The Tyler Osby Team is very service-oriented, and they'll respond lightning fast at all hours of the day and night. They're honest, trustworthy, and transparent. You know where you stand, you know how they make a living, and they explain how everything works. Their reputation is sterling. Having financing with the Tyler Osby Team is worth its weight in gold for sellers and their agents. The littlest things can make a difference in buying the home you want! Tyler and his team took something complex and intimidating (financing) and made it one of the least stressful parts of the entire home-buying process. I worried about 10-20 other things before I ever worried about financing -- I knew they had it taken care of. That's comforting. I would recommend the Tyler Osby Team to anyone -- first-time homebuyer, repeat homebuyer, or even if you're looking to re-finance. They will exceed your expectations.

Tyler and his team are some of the most professional and hardworking individuals I've ever worked with. Through the entire experience I can't say I had one hiccup. Everything went smoothly and quickly. They made one of the biggest decisions of my life, an easy one. Anyone looking to buy a home or refinance their home should undoubtedly go through Tyler's program.

Having never purchased a home, I had ZERO knowledge about the home-buying process. In truth, I was terrified of making a terrible financial decision based on that lack of knowledge. Following our attendance at Tyler's 'First-Time Homebuyers Seminar' my fears were alleviated. I left armed with the knowledge, resources, and appropriate information need to make the process not only pain-free but enjoyable. The Tyler Osby Team provided us with everything we could have ever asked for as first-time home buyers. For that, I am grateful!

Tyler and his team did a great job guiding us through the entire lending process and got us a great rate, with terms amenable to our particular situation. They are always available to answer questions and make sure everything is going as smoothly as possible. It was truly remarkable how easy this seemingly intimidating process was for us--all thanks to the 'round the clock efforts of The Tyler Osby Team.

We've worked with Tyler on 4-5 separate loans now. Each experience is consistently amazing. Now only do he and his team deliver on schedule, but every single number is spot on or favorable when it comes time to close. I can't express how easy and enjoyable they make the process of getting a new or refinanced mortgage.

Tyler and his team were on top of everything from the first meeting. They were very up front with how they did business. Everything they said they would they would do, they did. All options were explained when it came to our loan and mortgage insurance. One of the best things was that they explained how we could save almost $6000 by paying our mortgage insurance up front instead of over the first 9-10 years of the loan. We took that option and were thrilled to save that money. We never waited more than a couple of hours for responses to questions we had through email. The weekly updates on where things were with the process were extremely helpful and alleviated any potential anxiety. This team was thorough, knowledgeable, straight-forward, and most importantly, very honest. I strongly recommend this team for any home-buying experience.

The Tyler Osby Team was very easy to work with and super friendly! They took care of every little detail and provided excellent customer service! They made us feel valued and were very efficient by maintaining communication to ensure everything was completed on time and all questions were answered! We couldn't have asked for a better team!