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The Summit Federal Credit Union Monroe Ave, Rochester

4.7
(8)Loan Agency
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1660 Monroe Ave, Rochester, NY 14618, United States

+1 800-836-7328

https://www.summitfcu.org/location/brighton-2/

  • Saturday9AM–1PM
  • SundayClosed
  • Monday9AM–4PM
  • Tuesday9AM–4PM
  • Wednesday10AM–4PM
  • Thursday9AM–5PM
  • Friday9AM–6PM
CLOSED
    The Summit Federal Credit Union 01
    The Summit Federal Credit Union 01
    The Summit Federal Credit Union 02
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    Reviews

    4.7/5.08 Reviews

    A

    Art Michalik
    5

    We had just moved to the area and researched several banking options. We concluded that The Summit would best meet our needs. While in the office, we were pleasantly suprised by the attention we received from Chris throughout the sign up process. He took great care to cover all the options available to us and provided insightful recommendations. We’re very pleased to have The Summit as our financial institution.

    Response from the owner

    Art, your review says it all. Thank you for the message! We appreciate the opportunity to serve you.

    A

    Alex Forrester (PhatKidDMG)
    5

    I first signed up for summit 9 years ago when I got my first job. They have taken care of me and my banking needs ever since. The Monroe branch is fantastic, I receive constant quick and quality service there. I would recommend summit to anyone looking for a bank that treats people well.

    D

    Dale Boris-Kane
    5

    These folks have always been very knowledgeable, kind, helpful... My entire family appreciates them and SFCU!

    Response from the owner

    Dale, thank you for this great review! We appreciate the opportunity to serve you and your family.

    A

    Aaron McGowan
    2

    This review is pointed at their central payment processing system, and does not reflect on this particular branch. We were attracted by their low mortgage refinance rates, but they do not permit ACH payment to your mortgage from an outside account. One must perform an external transfer to a SFCU checking/savings account, then transfer internally to the loan. This is really antiquated and needs to be an updated for people living in 2020. EDIT 1: I called the number with extension provided below, which does not lead to a human being, just another menu of options. I've spent 15 minutes on hold, so I'm going to try the email provided below and hope to speak with a human soon. EDIT 2: Really digging themselves into a hole here. I tried the email provided below at 2:30pm EDT and the Mailer Daemon rejected my message: Address not found Your message wasn't delivered to [email protected] because the address couldn't be found, or is unable to receive mail.

    Response from the owner

    Thank you for this valuable feedback. We would like to share with you options for making your payment process easier. Please contact our Member Service Center at (800) 836-7328 extension 7030, or email [email protected] during regular business hours.

    N

    Nicholas Rubin
    5

    Jourdain and Chris are seriously the most pleasant people, I wouldn’t consider banking anywhere else.

    Response from the owner

    Nicholas, thank you for the message! We appreciate the opportunity to serve you.

    J

    Justin Wypij
    5

    I have banked with bank of America, m&t , citizens and numerous other FCUS over the years and Summit takes the cake. They seem to really care about you as a person not just how many commas you have

    R

    ROYELL MR.MUSIC
    5

    I loved there service. I'm extremely satisfied. It was quick and easy. And Matt hit a home run with pleasant customer service.

    C

    Chirs Stenglein
    5

    Irondequoit Hudson avenue very nice customer service

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    FAQs

    • 1. How to Get in Touch with The Summit Federal Credit Union?

      You can make a phone call at +1 800-836-7328 or enter their official site and submit your application form.
    • 3. How Can I Apply for a Loan from The Summit Federal Credit Union?

      To apply for loans from The Summit Federal Credit Union, you can submit your application form on their website or go and visit the store. You may need to go there with your vehicle when getting title loans. Browse through our website to get some important information about car title loans for bad credit.
    • 5. What Will Happen When I Could Not Repay My Loan?

      Defaulting on a loan will result in negative impact on your credit. Get in Touch with your lender when you are likely to fall behind on the repayment.
    • 2. How Can I Get to The Summit Federal Credit Union?

      You will find the store at 1660 Monroe Ave, Rochester, NY 14618, United States. Open a Maps app and get driving direction to The Summit Federal Credit Union.
    • 4. Is The Summit Federal Credit Union an Agency or a Lender?

      The Summit Federal Credit Union is a Federal credit union helping you deal with money worries. Visit this page to get low interest rate personal loans for unexpected expenses.
    • 6. Does The Summit Federal Credit Union Offer Loans for People Who Have Bad Credit?

      Yes. You can get loans with The Summit Federal Credit Union if you do not have a good credit. It is also available to get installment loans for bad credit regardless of your credit scores through our website. You can also get more information about installment loans from this site!