The Student Loan Doctor LLC Germantown Ave, Philadelphia

I watched some of the videos and signed up for the consult. Purchased the book but it all still seemed a little overwhelming for me the process or just wasn’t making any kind of sense to me so I paid for the service to get help with my student loan consolidation and loan forgiveness. I was not disappointed and it was well worth my money spent. Overall I just think this company does great work and the owner and the individual I worked with are super professional, responsive, and easy to work with. One of the beat decisions I’ve made in 2020!

I hired coach Bruce to assist with my student loans because I am very busy and do not have time to handle this very important situation. I am on a very strict timeline and he assured me that it can be met. After providing all the documents he requested to get started, It took three weeks and me expressing frustration at his slow pace for him to get started on submitting my Income-driven repayment (IDR) application. I thought everything was all good until I realized he did not submit my IDR for ALL my student loans, just one. A letter was sent out to let me know they were excluded and I reminded him of the file. Now if I want to add them I have to wait for them to get processed after I already waited 2 months for the first application. When I asked him when he submitted IDR for my outstanding loans, he lied and told me August 4th. In truth, he submitted them the day of our phone call August 24th. I informed him I no longer want him as my coach because of his incompetence and I requested that Sonia (CE0) contact me ASAP. I have not heard back from the company at all. It is very telling how you are treated once they receive your money. Do yourself a favor and pick a different business.

My experience with Coach Sheena was pleasant and productive. She answered all of my questions and provided straightforward and easy to understand answers and information. After my final meeting I had questions, was able to email Sheena and she responded promptly. I would recommend this service to anyone. They took the stress and anxiety out of this entire process and most importantly were able to get my loans consolidated and my monthly payments to an affordable amount. Thank you!!

So professional. The company gave me individualized service that made me feel as if my student loan issues were a priority. Bruce gave me a followup call after my loans were fully consolidated to make sure all of my questions were answered. Highly recommended!!!!!!! People need financial knowledge and education. The Student Loan Doctor helps bridge this gap.

What they advertise is not what they offer, they were quick to receive my funds and never got my payments lowered or anything. Sheena is who I worked with, she was very inconsistent with contact, feedback, etc. Months would go buy after submitting documents and still no response. I would only get a response, when I contacted them(Sheena,etc) and still after months after not getting results, I eventually had to contact student loan myself to get assistance on my own. I would not recommend their services to anyone. You can call on your own, like I did, I got my payment lowered, without the help of them, had I done that initially, I'd be $200plus dollars richer.

Well worth the money!! Bruce was knowledgeable and stayed on top of all of the necessary paperwork to get my loans prepped for forgiveness opportunities while also getting me in position to purchase my first home. My only regret is not signing up sooner!

I just want to say thank you so much for your services. After ignoring my student loans for TEN years I finally dug up the courage to try to tackle them head on. I started working with Coach Sheena back in March of 2018, and she advised she would be able to consolidate my loans. I must admit I was skeptical. Again it had been 10 WHOLE years of me being negligent. Well here we are 3 months later and I received an alert saying my score has INCREASED 34 POINTS!!! I haven’t even made my 1st payment yet! Just the consolidation raised my score!! My previous scores had been horrible but I’m trying to get on track now. My 1st pmt is due 7/01. I’m glad my niece told me about you guys. Thank you so much and my money was well spent 😍😘. This company works! I said in 2018 I was investing in me and this has been my best investment yet.

The folks at Student Loan Doctor are great - informed, responsive and on their game! Simone was absolutely amazing. I rarely post reviews but wanted to make sure I gave credit where credit was due. Simone was thorough, understanding and honest. She ended up resolving my issue (which apparently wasn’t really an issue) during the consult, letting me know and saving me additional fees. Truly looking out for my best interest. Thank you Simone and Student Loan Doctor!

I wanted to provide a full review on this service as I have both good and not so good feedback. It took me a while to decide to write this review, because i hate providing any type of negative feedback to anyone. First I love that it is a minority female owned business and that was one of my first reasons I wanted to reach out for services. However, I felt that the service were not beneficial for me in the long run.I contacted the company to get help as I heard that my student loans could be reduced? who wouldn't want that right? First the consultation was quick, didn't last more then 20 minutes and was asked to schedule an appointment with another rep. The second time spoke with another rep who took all my information and told me that my documents would be reviewed and I should be paying half of what I am paying now. Well in the midst of this transaction, the loan was being reviewed and reduced to about $180. of course, I thought that was the result of the student loan doctor, no it was actually from my own actions prior to reaching out to them. The student loan doctor , thinking they had all update information and had access to my account, went ahead and consolidated my loans and the the first email i received my loans shot up to $800 +. Of course I was shocked, i contacted the loan company right away and the student loan doctor representative stated she did not understand why that happened and she realized she and the loan company filed the wrong document. They of course obtained information from me and corrected the issues and corrected the information and was able to get it reduced after many steps. I will say that my loans were reduced but by 35 bucks, which I think I paid 225 t=for them to help me and I felt that if i knew my loans were only going to be reduced by that small amount I would have not hired someone as it was not a significant change. The down fall of the consultation also caused my credit score drop 50 points and caused me to get denied for a business loan. I also asked help with forgiveness loan and after they helped with consolidation no one helped me with applying for the forgiveness portion. So basically yes my loans was reduced by 35 dollars, but in the long run the service was not beneficial for and i would advise that the person wanting to use this service to make sure, they will receive significant changes as i have seen in some people, as you credit score may be affected and you are paying people to help you.

I have read reviews on folks complaining about the information and services and stating all of it can be done for free and "on your own". While that is true, how many of us actually take the time to understand Student Loans, the verbiage, try to negotiate lower loan payments or even call their servicer for help? I know I sure didnt. I planned to run from them forever and apologize to my great grandkids for having to pay back my loans, later (lol). All that said, i am hugely grateful to Sonia for creating this service and for Simone being fiercely honest and helpful in helping me get on track with my loans and offering to help with my credit so I could move forward with buying a house. I will still likely be paying back my loans for the next 747, 484 years, but they've taken away the fear and lack of knowledge and I'm now ready to face them.