The Reen Team at Direct Mortgage Funding S Bascom Ave, San Jose

With an impressive depth and breadth of loan financial knowledge, Michele Reen guided me through a rather difficult process. Moreover, she was a dogged champion of me achieving my loan goals! One couldn't expect to find better loan officer!

Reen team is a well-oiled ma-sheen :) In all seriousness it was great working with Michele and Michael, who are always in sync and on point. In my instance as a first time home buyer they were patient and helped educate where I needed it most. They made the process smooth, transparent, painless, and get the gold star for allowing us to close early. Would highly recommend Reen team to any of my friends or family.

This is my third time working with the Reen team. The first time was for the purchase of your home over 12 years ago. The second was to refinance at a great low rate. This third time is to refinance to build an ADU on our property. I called Michele on a Tuesday and by Friday we had all our ducks in a row to get a loan. I was in a time crunch since I was set to travel out of the country and not be available. for a month! Michele and team worked round the clock to make sure we got everything we needed to secure our loan. We got a fantastic rate and can move forward with our build immediately. I know I can trust the Reen team to get me the best rate and their level of detail is like no other. I will always go with the Reen for any of my home mortgage/financial needs and you should too.

My husband and I just purchased our first home and Michele and her team and have been nothing short of amazing during the process! Always so prompt in keeping us updated. The process can be a bit tedious but we were in good hands. Michele and her team worked around the clock to make sure we had the best experience and got us into our dream home earlier than anticipated. I’d definitely recommend the Reen Team at APM, 10 out of 10!

Michele and team run a tight ship and provide high quality and timely service. We recently purchased a home and Michele and team were fast and efficient in helping us make offers in time and also moved fast to help us close our home a week in advance. Amazing. More importantly, they are very friendly and easy to do business with. Highly recommend!!

Michelle and Michael and their entire team at American Pacific Mortgage are the best you will ever find. They are extremely helpful even for the first time buys (highly recommend their classes); their level of service is unmatched, they pickup and return calls on weekends, after hours and even when they are on vacation. They work will work with your relator closely and keep you informed and up to date each step of the way. For us they were the miracle team and got us into our new home in record time: from pre-approval letter to close of escrow in an unheard-of 18 days. We cannot praise Michelle, Michael and their team enough for what they did for our family and wouldn't hesitate to recommend them to anyone and everyone!

Michele and Mike were the best. Michele is super knowledgeable. Our situation was very complex and she helped us understand what was happening throughout the process. She also kept nudging all the players involved to keep our process moving along. I really appreciate Michele’s support. We got a great rate and are very happy with our loan.

Everything was easy. Much can be done electronically, so no lost time with the process. We were contacted before each e-mail, telling us what to expect, and how to proceed. Any questions we had were answered promptly. It was effortless on our side. The work they did, to present our options to us, was professional. Yes, I would recommend the Teen Team, to anybody looki to refinance. Thank you.

We began our search for our first home a year ago. Finding the perfect home and working out all the financial logistics was harder then anticipated, however, Michelle, Mike and their team were there every step of the way. They provided service that was above and beyond to help us get to where we needed to be. They checked in frequently and always had helpful suggestions and recommendations. We can't thank them enough for the support they provided.

This is our 3rd time using Michele and the Reen Team and once again they exceeded our expectations and went above and beyond! They were great in terms of communicating with us and breaking down each step of the approval process so that it was easy to understand. Michele made sure the listing agent on the home we ended up buying had all the details necessary to be confident we would close the deal. Cassie Evers was excellent when it came down to crunch all the numbers to help us understand the money necessary to close. Highly recommend the Reen Team!