The Money Source Inc. E Elwood St, Phoenix

This company is 100% trash. Two months in a row they pulled money from the wrong account causing all sorts of fees then they admitted they where wrong and said they would pay the fees they just needed a letter from my bank...well I’m a busy person I don’t have time to take out of my day to drive to the bank and explain that my mortgage company can’t do there job. The app is also garbage you click on the box you want to select and it will randomly select a different box...please do not get a mortgage from this company. In my opinion they should be out of business. I will also be filing a complaint with the better business bureau.

So disappointed with The Money Source. I've always paid my mortgage on time, well before the due date. After being affected from hurricane Harvey. I called Money Source to see what assistance could be offered. Money Source took my information, and told me that someone would call me in two weeks. Well it's going on a month now, and I haven't received a call from anyone. I call today I'm told they won't charge late fees, and won't report any late payments. But whatever is not paid in 90 days will be all due at once. Surely this information could've been given to me, weeks ago when I first called. This makes absolutely no sense to me. If I'm not able to make one monthly payment. How do you expect me to pay three mortgage payments at once? It's extremely disheartening to know that. Your mortgage company wants to hurt you instead of helping you.

I have been with The Money Source for two years and I hope my mortgage never gets sold to anyone else. This company really takes their motto of Growing Happiness to heart. There are times when I've had to call and explain that some months were harder to pay than others and every time they have been right there to not only listen (when does a mortgage company care?), but to also see what they can do, so the late payment doesn't hurt me. My most recent issue was not TMS's fault by any means... my state is not on top of things, but TMS is doing everything they can to relieve the burden on me. TMS rep Jo is the nicest, most thoughtful representative I've ever spoken with. I was able to just talk to Jo, not only was I listened to, but we have a plan of action. Lisa is also such a great help. I've never spoken with anyone I didn't remotely like at TMS, but Jo takes the cake. I feel like I really matter to TMS. If you are in the market, choose The Money Source! You not only will not regret it, but you will be thankful you went with them.

So far so good. For reasons outside my control much less the Money Source, I had two stopped. Lauren and Cassandra assured me that it was not my fault and I would be fine. So I try to make a payment again. Refused by the bank. Upon calling them again, it seems they had a stop payment to TMS. Grrrr. Fixed, caught up. Not happy with bank, but on a lighter side, I was protected from late fees. What lending company would do that?? Where was TMS 11 years ago when I had to refinance out of an ARM? Thank you Lauren and Cassandra.

I accidentally overpaid my mortgage online and left my savings and checking accounts overdrawn. Jason S. And Liza were so patient and understanding and helped me fix the issue I caused. So pilot and pleasant to deal with. Thank you!

These folks have helped me inass...i many ways that has provided me the opportunity to complete my desired outcome. I want to leave my hometo myKy house to build on. They have already begun. I sho appreciate the decision in my dream from a cleaning that understands the hardships that do occur. THANK YOU TMS!!!!!!!!!❤THAT'S WHAT FAMILYIS ABOUT!

Kristi and Derick went above and beyond to provide outstanding customer service and to ensure I have everything for my mortgage needs. Highly recommend the Money Source.!

The Money Source has gone above and beyond servicing our mortgage loan. The customer service is excellent and they proactively contacted me and helped us refinance and save money. I highly recommend them. Thank you TMS! #happinest

Not only was my end result great Ms Clark, my consultant, could not have been more pleasant, patient and helpful. I am glad I was referred to her. Any delay in my processing was only due to the complication of my situation.

I want to thank Kristi Schleicher, an absolutely OUTSTANDING employee at The Money Source for all the help she gave me in resolving a problem I was having. I knew the second I spoke to Kristi that she would do whatever it takes to solve the issue I was having and she did just that. She is polite, friendly and extremely bright and dedicated. The Money Source should be very grateful to have her on their team and I wish her nothing but goodness and the very best of all things for the way she helped me!!!