Pennymac E Elwood St, Phoenix

Lesley from Pennymac communicated with me very well, she made sure she kept me abreast of what was going on at all times, even though the process was long she made it pleasant!

This is the second home I've purchased and financed through PennyMac. PennyMac has exceptional customer service and they guide you through the process flawlessly. I highly recommend PennyMac for your new home financing. PennyMac has a client for life in me.

Fast and easy as could be, everything was explained along the way...and no one could match their rates! Glad to be staying with PennyMac!

She was good and prompt, I was busy, slow and hard to manage... wife says same. She did great and did her best to keep me inline. :) Thank you!

My loan officer was great and walked me through the entire process. With weekly calls and updates and working with the underwriters to try and get exceptions to repairs. (Exterior paint in New England winter)

seemed to be fast and friendly. Got it done I don't even know why I was stressing. The team helping me made my stress and anxiety go down, answered my questions and concerns to the best of their abilities.

I used PennyMac for my previous lending and this time as well. The MAC team, especially Sybil was always there to help and answer any questions that I had

The paperwork communication was good...however they cancelled my original closing date with no call or email. I found out from the mobile notary and she had no reason either.

The refinance process went much quicker than I expected. Everyone was quick to answer questions and made sure we were updated on where we were in the process.

I was stressed out from beginning to end feeling rushed....but Brandon stepped in to calm me down and walked me through the process...he broke things down so I could understand it better and that helped make the process smoother towards the end. Thanks for all your help Brandon 👍