Telhio Credit Union N Hamilton Rd, Columbus

I was working on an audit for one of our acquisition accounts and needed some statements ASAP. I couldn’t get access and spent an hour try to trouble shoot. Sat I popped into the Hamilton Road Location and the team was amazing! Chelsea not only fixed our issue but walked me through step by step to avoid any future issues! Sitting there listening to other team members I witnessed first hand how much time and care they took with each member- Simply the Best!

Chelsie was extremely kind and helpful. She took time to explain things to us and made sure we got exactly what we came for. She was very personable. The credit union in itself is a very nice establishment.

At this time, this is the worst banking institution I have ever had to engage with. They purchased my previous credit union that held my auto loan. Since this transition, paying online is incredibly difficult. They have no integration of tech/app platforms to mitigate payment. Customer service has been fine but the structure they have sloppily gifted to unwilling new customers has me considering getting a new lender or biting the bullet and paying the loan off in its entirety just to not have to deal with them. I cant imagine voluntarily banking with this institution.

It has been a very good experience, Chelsie did a great job helping me. She was calm and knowledgeable about every banking task. I would recommend telhio credit union to anyone interested in safe thorough banking.

The Banker named Chelsie, that I worked with today was extremely helpful! She helped me with the loan process and opening a savings account. I appreciate her help and thoroughly explaining everything. She was professional and friendly.

Normally I go through drive through but decided to go in. Glad I did. Chelsey was great. Got everything I needed and was extremely fast.

Best customer service ever! I love telhio :) they always make me feel so welcome.

I really love everyone here.. they always come through for me when I need any transactions with my business!

Thank you Chelsie for fixing a problem with my Columbus Metro Credit Card, not even your Union, but you stepped up.

Awesome credit union I love going to this credit union Thank you for the great experience