Pathways Financial Credit Union N Hamilton Rd, Columbus

I had the opportunity to speak with Wanda Castaline and she is beyond amazing. She is very friendly, kind and has fantastic customer service skill. Pathways is lucky to have a great employee like you! Wanda, thank you for making my experience so wonderful.

Such great service, and they really care about your well-being. I was in and out, quick and they got what I needed done so fast. Glad I went there!

Recently consolidated credit cards with high interest rate. The knowledge, professionalism, advise and service from the loan officer was amazing. The interest rate were/are very attractive to moved the debt with Pathways and eventually pay the loan OFF. Everything was done online! Great place to bank Thank YOU Pathways

Pathways is the best credit union to work with. I have had nothing but great experiences, warm welcomings, and smiles at their columbus location. I highly recommend anyone to bank there!

Please stop closing early, this has happened multiple times now. That is very rude and very inconsiderate of your customers. Update to this: Who said anything about Presidents day? I'm talking about your regular business hours when your employees Leave early. Non holidays. It has happened 3 times now when I show up during your posted hours online AND on your door and the place is closed.

Lori Welch is great to work with! Always so helpful and has a wealth of knowledge. Pathways is the best credit union.

Kiva was perfect! Well mannered and polite. Thank you for the great service, I’ll most definitely be coming back again!

Get ready to have your money stolen through hidden fees. I had an account for several years with a smaller credit union. They unfortunately merged with Pathways and I saw a massive decline in service and convenience. A few months ago, they began charging a maintenance fee out of nowhere without telling me. They refused to refund it. Closing account now.

Very friendly and helpful staff at Pathways Credit Union. Loan officer was very helpful with guidance in determining the right loan to meet our needs. Which included awesome rates and terms. Love the Gahanna area location!

I've been with this credit union for a few years now. They have been ok but they are not willing to help you when you really need it. I tried to get a consolidation loan and even though I have perfect payment history and make enough money to pay it, they still wouldn't do it. They claim they take a "holistic" look at your credit situation but the truth is they don't care.