TD Bank S Paramus Rd, Paramus

Illiana is a sweet heart working by herself. Walked in and three people here working. Though I wasn't greeted at all, waited on line while a female and gentleman walked off. Horrible customer service in my opinion and horrible teamwork.

Had problems with getting online access for my business banking account for weeks. I decided to go to the Elmwood park branch but after going twice they couldn't fix the issue. I then went to the Paramus branch on paramus road and had Victor help me. In less than 20 minutes he had everything the way I wanted it. I should have visited this branch first. Thank you Victor.

I alway have an issue with this bank but usually it’s just them trying to charge me for money orders but I always walk out not paying the fee. But this last time really was the last straw I went in on the 5th of February trying to get a money order for my car insurance and they started with you have to pay for a money order blah blah blah. I sat with a bank rep who said they were going to change my account to a much better account and I agreed to the terms about a month later I noticed I didn’t get the interest rate that I was promised! I end up calling td and asking them what was going on and they told me they never change my account and that they would sign me up for the account that I was promised to begin with but with different stipulations and once again, I agreed. But I felt I had a bone to pick with this location so I went back on a Saturday to ask WHY THERE IS ALWAYS AN ISSUES WITH THIS BANK? I was told by a bank rep that the first woman pushed the wrong button and signed me up for the wrong account. So I went home thinking, ok they admitted they’re wrong and everything would be corrected. To my surprise I got a call from the bank manager, Monday, stating that they were not at fault and that i was in the wrong and trying to mix my words to confuse me. I was so shocked at the woman’s rudeness! I will never go back to this bank ever again I hope they fire all the managers and reps and start anew. I have had a TD Bank account since I was 10 I love the bank it self but this one has to go!

We were told to sit down and wait for a representative to help us, we proceeded to wait for 15 minutes for something that probably would have taken less than 5. While waiting, another customer was helped by both a teller and a representative while we were rudley snubbed and never told what was going on. Poor communication and customer service. We left and are never going back to that branch.

Friendly service but bathroom still closed “for the saftey” of their employees and customers

Yadiya was superb. She helped me and was so informative . Such a good thing to have a friendly face .

Worst bank i ever seen I’ll cancel my account and never go back

Clean. Service is usually very quick. Staff is extremely friendly. Great Branch to go to...

Best Td Branch. All the workers are friendly and work as fast as they can to help you out!