TD Bank Alewife Brook Pkwy, Cambridge

Worst Bank to do business with in Massachusetts PERIOD ! From now on checks from this Bank will no longer be accepted in my company ! This Bank should be banned from the State for their business practices . Stay away ! Go to Bank of America , East Cambridge Savings Bank ( Best ) , Cambridge Trust or any other local bank . You will be happier !

The most unhelpful branch. I love TD bank but I would not be a customer anymore should this be the only branch I could go to. They make it so hard to do anything.

Better use the online account, branch managers are useless here

Had a problem that would’ve taken me hours to fix; they were able to get it done in one and were amiable and helpful the whole way through. Also doing well to overcome challenges of pandemic.

Theyre quick to give an attitude the second something doesn't make sense to them or if a customer is confused.

I went on a weekday, close to lunchtime. The associates were friendly and I was helped immediately, but I noticed that the line was very long during lunchtime.

Showed up at 1 pm on a Tuesday and they weren’t open. No sign explaining why.

today i went into this branch to cash a payroll check drawn out of this bank it took the teller 25 minutes to cash my check she needed to get help to approve it don' t know why

Very polite and followed covid sanitization protocol

Don't trust the times listed by Google - they are always wrong and you end up standing outside the door while the tellers yell at your from behind the counter that they are closed.