Leader Bank - East Arlington Branch Massachusetts Ave, Arlington

I am a small business owner and we opened 2 accounts and applied for PPP during COVID-19. Leader Bank's team was amazing. Everything was done with expediency and accuracy. The loan application was fairly easy and was approved with 72 hours! The bank accounts were opened within 24 hours! I never had to leave my house! I look forward to visiting in person to say thank again for wonderful staff that made me feel valued and cared for during this unusual time!

As someone who works with a lot of different banks, Leader Bank has proven to be the best by far. Their customer service is impeccable, it appears their employees love their job and every experience I have had with them has resulted in what I was looking for. I do not write many reviews, but I had to give Leader Bank credit where credit is due.

I am very pleased with Leader Bank. In February, 2014, I needed to obtain my first commercial loan for a real estate purchase and they walked me through from start to finish. They were prompt, considerate and respectful. They took my initial inquiry late one afternoon and I was meeting with a bank vice president and his team the very next day. Big fan of Leader Bank here. And thank you again (2016)

I had the great experience of referring a close friend to Dave Conti for a refinance of his home. The most important aspect that my friend related to me was that Dave answered every question he had. Needless to say the rate was pretty good as well. I would not hesitate to refer Dave to anyone that needs a mortgage or a refi. I think not dealing with the big bank was another relief. Dave is local and he was able to answer most questions the same day. Dave made me look good.

So I went to go cash a check for the dealership that I worked at they call the dealership to verify on my check to see if I actually work there they don’t ask the person what my name is or not this is the second time that this occurred with this specific bank I find them to be very biased and definitely not a far stretch of being prejudice.

Great experience Amazingly efficient and easy to work with.

Excellent customer service. The Zeugma rewards program is great too.

Great staff, always free coffee and cookies too.

The manager Paul varghesse is a real mess