TD Bank Ridge Pike, Trooper

I arrived at this branch location 7 minutes before the start time, and was still able to enter and get my gift cards within minutes. I was out before the bank opens 👍🏽 I like gift cards from TD Bank, you can use it at any store, just wish the cards could be reused. We need to reduce landfill contributions as much as we possibly can but that's about the bank, not this location.

i actually wanted to give 0 stars. whoever was working at today (9/15/20) needs to actually leave. my fiancé went up to the drive through and was greeted, he greeted them back and asked for a deposit slip. it was quiet for like 2 minutes and then some ghetto sounding girl goes “is there something we can help you with” like honestly? is that how we’re treating people now? ugly personality from here. changing my bank.

The most disrespectful staff I have ever encountered. The two women working were extremely disrespectful, rude and rolled their eyes and laughed at both my fiancé and I. We weren’t sure of the process and instead of being helpful I was loudly told “That’s why I asked you that” and given an eye roll when I apologized for not knowing. This was not the first time we have encountered either one and every time they are RUDE. We will be switching banks immediately. If I could give it 0 stars I would.

No waiting in line, my teller was friendly, professional, experienced. My transaction was quick, pleasant and positive thanks to employees that love their jobs and what they do puts a smile on my face a happy customer !

Phone holds are seemingly interminable and pleas for help in the online Message Center go unanswered for days on end.  Once the wait finally ends and my call is picked up or my email is answered, my issue gets punted around until someone says it's not TD's issue to fix.  Before the site "upgrade", I downloaded my account activity and imported it into Microsoft Money.  I did this for YEARS without incident.  "Coincidentally" that process no longer works & TD says it's the third party's issue.  No.  It isn't.  The third party didn't do anything.  The third party didn't change.  When I try to import the OFX file from TD into MS Money, I get an error message that reads "The file you attempted to import appears to be invalid or contains corrupt data.  Please download the file again.  If this problem continues, contact your financial institution." TD did SOMETHING.  And now an unbroken process is broken.  PUNT!

Would give 0 stars if I could staff is rude . && I have been trying to close this account constantly for years but they continuously have money pending in my account or some other bs reason why they can’t which makes it extremely hard. ALSO they steal money from you 🥱 only bank I know that actually takes money from your account during a pandemic or in general .

Waited 30 minutes after being told the account representative was going to lunch at 3 in the afternoon when the branch closes at 5 lol. Was ignored by every other employee in the bank. Guess I'll take my business elsewhere.

Very nice bank with working hours even on Sunday. Found the staff especially Sudha Jain and others are very cordial and caring about the transactions of the customer. Had very good experience and would highly recommend this bank..

This bank has the best hours, the nicest employees; (who go above and beyond to accommodate you) AND, they're dog friendly. What more could you ask for?

I always get greetings from the nice employees, every time I come in there they make you feel good they help me when I need it.