TD Bank Hurffville - Cross Keys Rd, Sewell

Less then impress with phone service ….. TD Bank ( previously Commerce Bank ) has always been known as a Bank of Convenience….. That must have changed, I called in today 2/11/22 to make an appointment…. It seems they are short staffed and there was a lot of confusion with my request for an appointment. It seems few employees handling numerous tasks. This has never been the case….. it must be a sign that Brick and Mortar Banking has taken a back seat. I hope this is not the case, if so then evidentially TB Bank will losing market share to the other local Banks ( Republic Bank seems to be more convenient)

The teller was impatient and rude. My relative was using the drive-thru for the first time, which was confusing for her. The teller, a short woman with an accent, made things a lot harder with her attitude and responses. Eventually, another teller finished our business, then told us we had been dealing with the head teller! Unbelievable.

Hi I am the Store Manager and was reading some of the reviews, thank you for some of the nice comments and for those who did not have the best experience, I apologise and encourage any feedback that you are willing to share so we can better respond to our customers. My email is [email protected]. Feel free to reach out anytime.

Every time I need assistance this branch comes through for me. They answer the phone, they understand what you need and take care of everything in minutes. I'm so grateful for such fantastic customer service. Thank you!

Only location here that always gets things done and orderly. I swear if I go to the other one in TWP my transaction is always messed up or confused. Also they’re super friendly.

I have been banking at this location for years...since the Commerce Bank days... always been treated courteously and professionally.

Dave , one of the managers .