Synovus Bank Beal Pkwy, Fort Walton Beach

This bank is absolutely AWEFUL!! As a real estate investor having done many real estate transactions I was absolutely shocked at the service provided. I was given the incorrect terms and rates for the loan and once in contract I received very poor communication. They dragged this out for over a month without an appraisal or any communication to the title company. I finally called a higher up who admitted the rep had given me misinformation and tried to negotiate terms closer to what the rep assured me they were. I have now filed a complaint with the state and department of fin services to begin an investigation on this matter. There's no telling how many people they've done this too and how much time and money they've cost other customers. Very unethical and unprofessional.

Jeff and Michelle were so patient with my book of questions. Although I am not a client (yet), today, they definitely made me a fan! Also, Cora, can’t forget her. Thank you, for the one thousandth time for the care attention you each have given to helping my husband and I build our dream!

Just moved back to FWB and getting my new address updated with various vendors has been no walk in the park. However, a gentleman named Andrew Rowe was a bright spot in my day. Andrew was super nice and eager to help. Thanks, Andrew!

The service at this branch is Excellent. Everyone is professional and personable.

Friendly staff. Pleasant experience. Thank you Wendy.

nice bank with nice folks. Very comfortable place to do business, full range of financial products and services offered, recommend you check them out

Took it entirely too long for no one to be inside upside plenty of parking downside slowest ever still waiting. and waiting

Awesome place, awesome people! Everything you want in a bank and nothing you don't. Genius, simply Genius.,Thanks Andrew.

I would not recommend this bank. I have been trying to get my bank statements for over a year. No one has called back and whenever I called they don’t have a clue what I’m talking about.

Absolutely love this bank, everyone is so nice and professional.