Sutton Bank Lexington Ave, Mansfield

Be very careful when sending money to someone who has account with this bank, they allow scam accounts and provide no support in resolving and reporting frauds.

This bank is the main bank fraudsters use to funnel fake payments from and credit card fraud payment refunds. Either this bank is part of the fraud or they turn a blind eye.

Best experience ever!! Great customer service! I’m so happy with this bank!!!

Horrible customer service. Manger David at least that's what he stated his title was, spoke to me as if I was his child. Would not allow me to withdraw a certain amount of my money, stating I did not have appropriate Identification, but then turned around and closed my account. So my ID was good enough for them to close my account but not sufficient to withdraw x amt of money. Makes a lot of sense. I strongly believe that if I looked more like them, I would not have been treated in this manner. Evil individuals working at Lex ave location. Maybe it's jealousy, envy, or just plain hate in their hearts. I will continue to pray for these miserable souls. Fyi they stated they were closing my account, l did not request closure just clarification. I also reached out to their management with no response which says a lot about this institution, and what they stand for.

I have a $740.00 in my account and I can't touch it. I called Sutton Bank and was told to press 3. When I did on5 different occasions, I got a response that said,"I do not understand that response.😠😤