SuperPawn W Camelback Rd, Glendale

Thieves !! Put 2 items on layaway totaling $500 Dollars , i had allready pay $300 Dlls on it , unfortunately i had to travel for 2 funerals in the family , was late on a installment and they sold the items and they wont even give me store credit Or not even a penny back , Well i guess for me and my family of 70 people wont be doing business with them anymore...ps we spend $1000's of Dollars here before .,

Willing to work on price great customer service experience

Me and my wife went out looking for a few items I was looking for a paintball gun and she was looking for earnings! we found just what we wanted here at this store and Matthew gave us a great deal. and his customer service was outstanding ! Thanks again for the great deal! We will definitely be back and tell our friends!

I have read some of these reviews and I agree on the lines and the customers service and I have been coming here for like 3 years. I put up with this stuff and just ignored it because they were helping me out when I needed the financing of my items. I always took my stuff out when it was in pawn. So the reason for my review today was for the new financing charges that were brought into effect in july. I have had my stuff in pawn before this time and there was no mention of this new financing charge until you figure it out your self. I pawned some items back in May of this year and I needed to renew it. So I went to renew it and the finance charge was 76.00. I paid her for it and when I received my new ticket the finance charge was now 126.00. I asked her why she explained about a state wide change and there recommending you pay your item in the first 60 days cause finance charges go up an 11% on top of the first finance charge and the next time it will go up an extra 13% on top of the first two charges. If I would have known this in the beginning I would have not pawned my items or would have been prepared to pay the amount in the first 60 days. Since I was not aware of this change or given a heads up on there financing charge changes. I will probably loose my stuff in pawn which I have never let my pawn items fall through.

Found myself in a financial hardship, went there for a loan to fix my car and the service and help was amazing. Been to other pawn shops in the past but never received service that good before. Definitely left with more money than I thought I was going to get. They even let me know what to bring to get more money.

We went into buy a compressor and asked for a better deal on the sale price. Sharon then told us the item was mispriced and we wouldn't be able to buy it at the sale price. They should have owned up to there mistakes and given us the price that was marked on the tag. Overall it was a terrible experience with Sharon especially.

The staff here is respectable had a situation arises and they were able to give me outstanding customer service. Will definitely keep coming to this Business!!! The managers on site are above and beyond amazing and work hard to Give outstanding customer service I appreciate everything!!!

DONT EVER COME HERE! The customer service is terrible! The employee that was suppose to be “helping” me was on his phone scrolling through Instagram the entire time . Barely made eye contact with me while I was talking to him . I just packed my computer up and walked out . I will never go to another super pawn !

The service reps are very cool and helpful. They always work with you on purchases. My go to place to buy electronics and quality jewelry

Terrible. Terrible. Terrible. They are incompetent at best and discriminatory at worst. I will never purchase another item from them under any circumstances. I will just go to pawn first that's 150 feet behind them as they are better- in my experience- in every way. Shame on superpawn. What a joke.