Summit Credit Union S Lovers Lane Rd, Franklin

Sofia at the Franklin, WI branch was such a great help today! She went above & beyond to help me & get me what I needed even though she didn’t have to. I appreciate people like her & summit should be proud to be her employer as she is a wonderful asset to the company! Thank you again Sofia!!

Been a while seeing some reviews so I'll give an update. Been to this location twice to make a loan payment. Seems like a easy request but unfortunately it wasn't the case. Granted, the people who helped me both times were new so service was a bit slower which I expected (also they seemed short staffed). I will say though that I thought during my second visit it was a bit unprofessional for the rep who helped me tell me to go to an ATM to use cash instead of card hinting it was more difficult to use a card for payment? (DIdn't make much sense to me). I hope my online account with Summit will be up and running because I don't think I really want to come to this location in person again based on these two experiences.

Hands down my favorite Summit to go to. I love the other locations but you have very friendly and personable staff at this location that I can spend a good amount of time speaking with. They are very helpful with everything we need, they have helped me with my personal, joint, and business accounts. You can tell they are focused on not only business growth, but personal growth to better them selves for their clientele. Highly recommend going here for all your needs!

Jay & Diana were friendly and knowledgeable too! They made me feel like a person, not just another number! Their personalized service really puts them a cut above other financial institutions that I’ve been to!

Left Guaranty before they went south and never regretted it. Summit has taken care of me thriugh thick and thin and will help you with just about anything. 10/10 would recommend to a friend. I just wish there was a referral bonus

Friendly staff. Solid rates. Mediocre website /online banking.