Stock Yards Bank & Trust Houston Rd, Florence

Jason Crouch was exceptional! Truly EXCEPTIONAL! I was a first time home buyer so obviously new to the process. He was very patient as I had tons of questions, transparent through the entire process, prompt in all responses via text, phone, and/or email, and so much more! He even met me at Panera Bread to explain the loan more in depth. It's a bit overwhelming when there are so many lenders to work with - I shopped them people - he is the best. The close date happened as scheduled and went so SMOOTHLY. He built so much rapport it felt like a party with great friends when we were signing the paperwork. There was ZERO stress and it was all because of him. Zero stress... as a home buyer?! Doesn't sound like it goes together, right? Well it does if you have the right person! He has a customer for life. You owe yourself the hassle-free, FUN, timely experience I had. Jason Crouch - ask for him!

We have been working with Lori Burdine for a few weeks on some plans we have for a future business venture. We will now be switching all of our banking services over. It was nice to finally speak with someone who has common sense processes versus a big chain bank.

I applied for a mortgage and they have been very transparent with me from the beginning. Prepared me and kept me on track on getting documents signed and taken care of. Highly recommend this bank for your services.

Do yourself a favor and do not try to use this bank for your mortgage loan. I've never worked with anyone so unprofessional before, I would give 0 stars if it were an option. Save yourself the headache.