State Employees Credit Union Enchanted Hills Blvd, Rio Rancho

My wife and I have gotten several loans from SECU. The terms and rates are great. Most of all, we always receive exceptional service. Maritza Dominguez is our loan officer and she is great. She is very helpful and knowledgeable. Thank you Maritza, you are awesome!

What more can I say Susan Baldonado at State Employees CU, went above and beyond helping my small family in not only obtaining financing for a larger vehicle, but also She provided amazing advice when it came to negotiating with the dealer. The visit was an absolute pleasure, we were treated as true members not just another number. If you are ever in need, you have to see Susan!

I have had years of experience with this credit union from Las Vegas to Santa Fe to Rio Rancho. I have had some bad business experiences with banks and their lack of personal support. Every branch with this credit union has been especially helpful....on a personal basis. Since I have been in Rio Rancho I have been dealing with Maritza Dominquez for many years. She has been so creative and helpful. I go in thinking I have things figured out on how to approach a financial issue and she turns everything upside down and things come out so much better. It is because I know she listens and has come to know me personally. I am very appreciative for such support.

Enchanted hills location is great, they are always friendly and helpful. I have discussed loan options on more than one occasion and they were always straightforward and more than accommodating. The bank has a notary public which is a nice bonus if you need one. Online banking has slowly gotten better but overall is not bad. This bank is a WAY better option than Wells Fargo or Bank of America. *I read other reviews about "illegally reporting to credit bureau's" which sounds like a personal problem that has now "become" the banks "responsibility." Which really isn't fair to the bank because it's not illegal and second, the bank didn't make you miss a payment*

Came into state employee credit union Rio Rancho branch and Susan Baldonado helped me get A personal loan to achieve my goal of being debt free.She is the best so thankful for her time and patients

Charges fees constantly for everything and when you call customer service is extremely rude. Im switching banks I'm over it already. They won't help the member with loans or lines of credit but will take your money in a heartbeat.

Limited bank hours makes it hard to get your business taken care of. I wish they were open on Sat. For half a day like other banks. From my experience It seems like the reps who have tried to help me have minimal experience. It took them 15 min to print me off a pay off statement on a loan I have with them. The statement was basicly worthless because no where on the statement did it mention their bank name. Therefore the other bank did not accept it as proof of payoff and I basicly wasted my time.

Local branch customer service is great however I had an issue with being able to log in online AND the secunm app for over a year and NOBODY wanted to help. All they could day is " I'll be happy to reset your password" even the manager in Santa Fe. Save yourself the frustration. Go somewhere else.

this is the WORST credit union ever, everyone here is so rude and never willing to help out or answer questions, they took over 2 months to set up my pin number and refused to help me reset it after calling and going in for the past month, don’t waste your time here theyre a joke.

This bank is amazing! Always friendly and welcoming staff the best bank i have ever had! Enchanted hills location is my favorite one!