Spring Bank, Harlem Branch Frederick Douglass Blvd, New York

I visited Spring Bank on Dec 16th, I requested to close my account. Account was not closed. My last digits of my ssn - **** I contacted Spring Bank last Monday and requested to close the account again. Employee, I believe with the name Luis, promised to send me documents to sign, but I did not receive anything. I contacted him again, he apologized and said that document still in outgoing email. I also requested to send my 1099 to my new address. I provided my new address. I sent them email on Monday stating that it was my an official statement to close my account, and send my 1099 to my new address. They did not respond from Monday. Spring Bank being B corp, leaves me with very bad feelings, this is why people don't want to leave Big Banks because we don't have to sacrifice our well being in order to support small community banks.

This is a very financially solid bank, but that's not what's so exciting about it. What's so special is that it's an actual certified B Corporation -- a business that operates for the good of the community! Really, a community bank, devoted to helping local small businesses and the folks in the neighborhood. As clients, we're greeted by a friendly team that knows us (and our dog) by name. Go in, and see!

Highly recommend going to the location in the bronx, the bronx location actually helps you out. Tried to open an account and was sent to the website and in the bronx location they helped me finish opening the account.

This isn't my usual bank, so I can't speak for the quality of their banking services, but whenever I go into this branch for a roll of quarters, the tellers are friendly and kind!

Nice community Bank. Always clean with staff ready to assist you.

Clean, nice atmosphere and pleasant staff! What more could you ask for?