Space Coast Credit Union | Lake Washington Rd. | Melbourne, FL N Wickham Rd, Melbourne

Worst branch in the entire bank. Waited forever in line. Drive thru is always packed. Understaffed? Won't come back. Wasted many lunch breaks waiting in line. Can't do it anymore. If you are on a time crunch, do NOT come to this branch.

You're better off with a corporate bank, atleast from the experiences I've had with this specific branch. They will skim cash straight off the top of your deposits and back the employee up who did so. Atleast corporations call them fees ans post them to your account. They will also snatch your significant others debit card out of your hand (whilst having permission, pin access, and matching mailing addresses) citing my name isn't on the card, as if the woman's whom snatched it from me was. I've also watched their lady working the window from inside the building on numerous occasions totally confuse the lanes transactions and return incorrect items to lanes. Good luck with this clown show.

I entered your Agency and asked for help. A young guy took care of me and pay attention on what I need , his name is Garrett, Garrett understood my questions and call Express Service e and put me in contact with Austin J,after e planning him my situation Austin told me step by step what I have to do to get an offer to byt my lease Car. I am very satisfied wuthering the way Garret at the Agency and Austin at Express Services took care of me My Member number is # 800 340 743 Thanks thanks thanks Irene DecSola and Husband Gerardo De Sola

Horrible place never enough people to serve and you have to go online to open an account doesnt make sense. It is a new but inside very ulgy looking and not inviting. One of the most important things for a bank is to open accounts why would you not have a way to open account in the branch. Lol or she didnt feel like doing it that day. Omg, this place is always busy I dont know why. They are always understaffed. Maybe because they are one of the only free accounts places left.

Candace was extremely unpleasant. I’ve always been pleased with this bank, but today she was just downright rude.

Based on 25+ years of banking, this is the absolute WORSE BANK I've ever dealt with. Today I go through the drive-through to ask for my account details so I can enroll in online banking for a can loan that was signed 2-1/2 years ago. The teller kept interrupting me, then gives me the info for a savings acct that I closed, then tells me I can't enroll in online banking because I never signed the car loan Terms & Conditions. Complete non-sense. How can I have a loan for 2-1/2 years without signing T&C? The level of stupidity is through the roof at this bank. Robot-like people and zero common sense. Needless to say I am closing that loan ASAP.

I was last Tuesday with my Wife Irene De Sola to sign the documents for a loan. We were taking care by Sara who ran the extra mile providing excellent customer service and support explaining and guiding us step by step, I believe strongly she deserve recognition for doing a good job, shewas very kind and inform us about everything. We feel pleased

I always go through the drive through at SCCU. The new location at lake Washington is my favorite 🤩 This is going to sound a little child like but I love ❤️ when I get my deposit 💵 receipt 🧾 with a little smiley sticker on it. Makes my day 😊

By far worst bank I’ve ever been to you can’t make deposits not open for decent hours absolute PIA

SCCU is pretty great in a lot of way but I could go on and on about how poorly run and staffed this branch is. For one instance incompetence, in March, 2020, I was at work on the clock and a deposit was made into my account by a third party who was able to verify my name and DOB, and was subsequently issued a RECEIPT with my current account balance, full name and last 4 digits of my account number on it. Just handing out my information to anyone who strolls in? Lovely.Financial Watchdog indeed. What other ways are they compromising my(and your) sensitive information I wonder? The teller obviously needs to be retrained. Every other branch I've been to has be overly courteous and helpful.It's so unfortunate this is the closest branch to the area I live and work in.