Southwest Funding Lp Executive Park Dr, Knoxville

HORRIBLE experience. We moved from out of state last year. Since we were from out of state, there was a delay to wait on my husband's pay stubs. Chris, the gentleman that handled our account incorrectly told us that we had to have 3 FULL pay stubs in my husband's new job. (we only actually needed 2) Because of this, he put our close date an additional 2 weeks out. (remember that) with the hope we could close 2 weeks early (The original date that both we and the sellers asked for) While we waited for the loan to close we were in a hotel, making arrangements for various things. I asked MULTIPLE times for a list of all documents, information, letters, payments, appointments whatever needed to be done so we could close on the earlier date. I never got a list, what I got was last minute dribbles of information. And not just to me. He refused outright to work with our real estate agent. He literally hung up on her when she would call to get information. Because of his blundering and not telling us anything, the selling agent was often chewing out our agent and putting us all in jeopardy of the sale falling through. We did end up closing the earlier date, but were not able to move until the later date due to the sellers moving THEIR closing date to the later date in order to not have 2 weeks overlap. So we closed early, but ONLY because he screwed up and if we didn't all our work we'd been doing for a month and a half was about to expire so we had to RUSH, and beg the owners to close early if we allowed them to still remain in the house, while we stayed, still in a hotel. Also, we had to put down $500 as a Good faith payment...it was supposed to be reimbursed... instead it was never even documented. Our REAL ESTATE company refunded us the money that was being held in trust with them when it was supposed to be done through the escrow process. They also then IMMEDIATELY sold off our loan to the WORST possible company who has been even more of a nightmare than this company was. I can't WAIT to be able to re-finance our loan with our own bank and be done with these shady mortgage companies.

I would like to express my appreciation to Allen Thurman. He was my lending agent for Southwest Funding. Let me just say I’m not very trusting of people and me giving our information over a phone call to a complete stranger that lives in another state. But something told me to take the leap. Let me tell you I’m a very hard person to make happy. Allen was very, VERY patient with me and explained every step of the loan process to us. It took us 5 months to start looking for a house, to get all the info to him and to close. And 4 months of that was me being indecisive and saving money for a down payment and closing. Allen would stay in contact with me almost every day. And I could call him at anytime and he would answer or call me back in a matter of minutes. He also helped me and the wife get our credit up in just one month. There were also times that I felt like I was making a mistake about buying a home. Allen never pressured me into anything. He made us feel comfortable about everything while we were saving money. He would call and check up on us, never to see how much money we had, just to really see how we were doing. We would talk about sports, family and life in general. I feel like we gained a friend. We were never treated like just a business transaction. I thank him and his team for all the work they put in for us. If you ever need a great lender that is on your side Allen Thurman is the guy. Thank you Allen.

Had a excellent experience from start to finish with Southwest Funding. I worked with John Baker and he helped us every step of the way. This was mine and my wife's first home purchase and it couldn't of went smoother. John was very professional and and attentive. Being first time home buyers we had a lot of questions and John made sure we felt comfortable every step of the way. John recommended our real estate agent Angel Brewer who worked tirelessly till we found the perfect home! Thank you Southwest Funding!

My husband and I began looking for a new home, not knowing for sure what we really wanted in one. We decided to get our loan process started before we ever found a house to make things run smoother. At Southwest funding we went thru Derek Cummins, he has been hands down the easiest person we have ever worked with. He handled everything so efficiently and quickly. Any question we had he made sure it was answered and never made us feel like a bother to him. If you need a loan I would highly recommend Derek and his team at Southwest Funding. We were able to get our home and have the contracts signed in alittle over two weeks!

My husband and I started the mortgage process with Southwest Funding at the very end of May. We closed on our home on August 9, 2016. Our loan officers Derek Cummins and Eric Inman went above and beyond in customer service. When we were ready to give up they stuck right with us. We had a somewhat lower income and credit score than the lenders liked so Derek & Eric gave us tips on how to pull up the score and get us the best possible interest rate. I would recommend them to anyone. They were willing to help us when NONE of the other mortgage companies or banks would even give us a chance. Give them a try. You won't be disappointed.

Very unprofessional & unethical. Both the loan officer Chris Robinson & the Manager David DeWitt. No communication. Failed to return calls or emails. Promises to the buyers not kept. After 2 months of being told everything is fine. Then 3 days before closing the loan denied. Chris was MIA for over a week. No calls emails text nothing to the buyer or myself. Way too much to mention. I will not work with them again.

My husband and I have dreamed of owning a home since we relocated to Tn in 2007. After being told on numerous occasions that we couldn't finance a stick of bubble gum ( literally ) I saw a post on Facebook about the company SOUTHWEST FUNDING. I called and discussed our financial information like credit, job history and current income. At the time I was told they would get back to me and I figured that was it . Boy was I shocked when I received the call that we were approved for a loan ! We worked with Eric & Derek getting them all the necessary information over the next few weeks . Not only did they answer all of our questions because we didn't have a realtor, they had given us some advice that we followed and ended up with an extremely low interest rate. They were professional and very experienced. We closed on our Dream Home July 21, 2016 !!! I recommend then to anyone who is looking for a mortgage! ! Thank you Eric & Derek @ Sothwest Funding ! You truely are AWESOME !!!

We refinanced our home with Derek. This process wasn't easy. If it wasn't the income it was something else. Derek stuck with us and kept us calm. He has great attention to detail and that was our saving grace. He knew what the underwriters would need and kept on top of it. I can't say enough great things about him.

Derek Cummins should be given the award of best loan officer in the entire universe. He worked tirelessly for months to beat the odds and land me in my dream home. Together we fought diligently against the dreaded credit score to raise the number high enough to slay the evil interest rate. Everyday when I arrive home and see my children's toys scattered through an extra 1,000 square feet of house I am reminded of his diligence. I would and have recommended Derek Cummins and Southwest Funding for any home financing needs.

Highly recommend Southwest Funding. They were great to work with and Crystal Ogle-Tatham was an absolute blessing. She was delightful and went above and beyond to fight for us and help us get what we needed. We were able to get our first home thanks to her hard work! Great people. Will definitely recommend them to everyone.