SouthState Bank Sam Rittenberg Blvd, Charleston

We went to open a checking account here at South State Bank. Monica was the young woman who helped us. She was very friendly and very helpful. If anyone wants to start a checking account, savings account or any other things banks do, please ask for Monica. She really is the best.

So, I drive for Uber and was waiting outside between this branch and the Wells Fargo bank next door. I wasn't sure where my passenger was so I had my flashers and waited to the side. A women walks up to my car with an attitude and expressed that I was blocking their parking spaces. I said that I didn't realize anyone was attempting to park. She said, "I did and had to park over there (pointing)." She walked away stomping. I put my window down on the other side of the car and said, "You have a good day too." After thinking about it, I remembered that I bank here and her attitude was not acceptable. I parked and went inside where I realized after describing her to one of the tellers that she is the branch manager. I took her business card that was offered to me and called her. I left her a voicemail message expressing that I am an account holder, she was rude and that I would let customer service know about our conversation. While I was on the phone with customer service, she called me with the same rotten attitude to tell me that she was providing me the courtesy of letting Uber know that I blocked the parking spaces. (REALLY?) I let the CSR for South state bank know that it was her calling when I put her on hold. There's no question in my mind why their rating online is so low. It starts at the head. I will NEVER stop at that branch in the future.

South State Bank on Sam Rittenburg Boulevard in West Ashley is a really well managed and operated bank that provides excellent customer service in just about every aspect of banking that you do here. The staff here is very professional and knowledgeable and takes care of their customers. I have had a really good experience here and they are well worth a visit for quality banking.

Wish I could give 0 the branch manager should be removed from this location and never allowed to work in customer service again! She doesn't know how to talk to people the correct way old bitty talks down to you as if she's better than the world and you are a small ant that knows absolutely nothing! Sucks this is the only south state open on saturdays as well because of the fact that I have to go here otherwise I would never return to this location ever again! I am 26 years old yet she was very condescending and treated me like an infant and talked down to me like I was a piece of trash! And I talked to another lady from the down town location supposed to be of higher status than her but guess what they are friends so even though she's a bi@tch! she can't get fired or removed to a lower position where she deserves to be as the horrible person she is! I don't understand how she has a job period I wouldn't let her work for me that's all I know and it's funny every review is about her but they still won't remove her!😂 SOUTH STATE FIND A BETTER MORE WORTHY PERSON TO BE IN CHARGE!!! This bitty doesn't deserve it.

Long line at Drive through. Lobby is closed, so it seems like all windows would have individual associates, instead of 1 working all 3 lines.

I do not know her name but I believe one of the managers there is completely condescending and inconsiderate. I do a weekly withdrawal of a sizeable amount, and she has made it so inconvenient and unpleasant that I have started using farther away locations just to avoid this branch.

I never had problems until Kayce left. She was the nicest person at this branch and I pray that she went somewhere that she will be appreciated.

Great service! I needed my account numbers and routing numbers and the teller even offered to laminate it for me. Friendly and willing to explain things clearly.

The Drive through service is so slow ,cold,unappreciative,and unacceptable.Come on ,you are a customer service representative handling your clients money!Upon leaving you feel horrible.This should not be!