South Shore Hyundai Service Sunrise Hwy, Valley Stream

So far this place is the worst dealer repair shop I have ever been to. Dropped my car off a week ago and have received one call back in a week. They said they are checking the vehicle and will call me. I have called them straight for a week and have no clue what is happening. Service manager Joe never calls back. Isiah Washington never calls back. My car is basically a hostage there. Tomorrow have to go to work late just to check on the status. Honestly you can't make this up. Hope this helps someone out. Never go to this dealer repair shop. Btw, the repair was due to a factory recall. Be safe!

Amazing. Peter is the best. Extremely helpful and knowledgeable. I switched from Altantic Hyundai to South Shore Hyundai because of his top notch customer service. He went above and beyond and answered all of my questions. I waited at the dealership for my vehicle and he kept me updated throughout my time there. Very minimal wait time and I am always extremely satisfied with my experience here.

I would rather go to Atlantic Hyundai in West Islip. I went here because my Tuscon was not accelerating when I press gas and they charged me $800 for servicing without even fixing the problem. The problem is still there.

Same as edwin centeno says and even worst,my car been there for 7 weeks already and when I call they said that they're going to call me ,but never happens,I'm thinking to file a complaint to the dmv,let's see what happens.

I bought a car from here less than 2 years ago and the engine failed. Luckily, it was still under warranty. However, I was later informed I had to pay $767 for maintenance of belt fuel injectors etc. Despite the fact these things were all related to the engine failure. When I told them I would take it to my mechanic I was advised it needed to get done there. Ian and Anthony were extremely unhelpful and couldn't care less. This place just wants to shake you down for money. They are complete rip offs. I will never do business here again let alone buy another Hundai, its a terrible car.

Its not bad i have a 2019 santa fe been doing oil changes for 45.00 with tax plus free coffe and bagels if you there before 11am lol....coffee is not from strbks but its descent anyway. I am including a pic of how to clean these damn plastic trims on tje hyundai ..they look ugly if not cleaned ..car wash makes them look worse..dont clean at car wash places

Do not take your car here. Took mu car to them and said there was a problem. They kept it for days and came back saying it was the transmission. 4K later we have them do the work. Once we get the car back we notice that there is still something wrong and the left side shorted out electrically. We take it back and they say, opps we did not connect a wire and that just the battery needs replacement. We replace the battery, receive the car back and yet the problem persists. Now they call us saying that it needs a new engine that is worth 10k but that they will see what they can do about the price. Problem is, had I known it was more than 5k worth of problems I would have not had them fix it. Instead I spent 4 k and now they want more and I have no choice because now I’m already invested. This is not the first time we have had issues with this place. Buyer beware, they just want to ale your money. Do not waste your money on so much incompetence.

Very bad attitude very bad service at time of lease they promised to give spare car I’m paying extra for tires but they are delaying it too much and talking harsh.

They misdiagnosed my cars problem. Made me pay for and order parts that weren't needed totaling $550.00 dollars, plus the $150.00 for misdiagnosing the problem. Called 10 Minutes later to cancel parts. Was told they couldn't cancel them. Told them I would dispute the charges on my account. Their reply was you gotta do what you gotta do. I called my credit card company and disputed the charges. Called back and asked to speak with service manager. Was told he would call me back. Never heard from him. My advice is to steer clear and as far away from this dealership / service dept as far as possible. Also filed a complaint against them with consumer affairs. What a bunch of disgraceful human beings they have working here .

Won't be returning to this location for service (Thanks Hunter!). Not only was I 30 minutes late for work, my questions were never answered. I did not receive a rundown or follow-up, in other words, details about my car like I would in Virginia. I only wanted to know WHY the radio shut off during my drive and WHY the car didn't start when I turned the key in the ignition. POSSIBLY my battery was changed in the remote, I don't know for sure. 2 stars because the gentleman in the garage where you'd pull up acknowledged me and did a car battery test (although I told him it was new as of July/Aug). He stated that it was very good, doh! Maybe his hood got in the way of my words that were uttered just moments before. Anyway, not the worst experience, but felt like there wasn't much care either. Hopefully, my car won't shut off in the parking lot at work again or in the middle of the highway (L.I.E) getting there. Thanks.