SnapCap E Bay St, Charleston

Very disappointing with the service provided by their executive accountant. He missed our initial phone appointment without apologizing nor providing a reason for not being available. Then after that, it took me 2 days of my time and effort to get back in contact with him. In that time, I made several calls and left a VM and emailed him. There was no return of a call nor a response to the email. I had to get another agent track him down after those 2 days. So when we finally spoke he said he would get back to me with pertinent information by the end of that day. And, as expected, he did not. So, again, I had to chase him down the following day, in which he was again unreachable. For me, it's not about being approved or not, it's about if they respect your time and your efforts for their services in which this executive account manager did not. I do not recommend due to the horrible customer service, which most likely reflects their product.

Entire process was quick and efficient and easy. It didn't take much in the way of paperwork and the various personnel involved in the process are very knowledgeable and quick to respond. It took me a while to understand the numbers but they were patient and made sure I understood before we proceeded. This is the first business loan I have ever taken out but they made it a pleasure. Would definitely recommend SnapCap.

Brian Janiak was on point and very helpful and in communication every step of the way through the process. The underwriters were great and patient when we had issues trying to E verify our banking. Very pleased with the customer service we received. Anyone looking for lending or their business I will surely send them to Snapcap.

Very disappointed in my experience with SnapCap. I talked with Andrew very nice person, told me should have an answer in 2 days. 4 days later I had to follow up with him. OH he was missing a piece of information. Why didn't he call me and tell me? Anyway 4 or 5 days after that I get a canned email saying they would not be able to help me. I called Andrew 4 different times over 2 days to find out why with no answer. He always answered immediately when we were in the sales mode. They wasted a week and a half of my time waiting for them now I have to start all over with someone else. Very disappointing. I would strongly Not recommend them.

I had an amazing experience with Snap Cap! Very friendly, professional; and as a small business owner, it was a quick turnaround from application to funding! I look forward to working with them again, if the need arises! I highly recommend them!

Patrick and Christian Where fantastic. Great to work with such a smooth professional process, great experience. We are a young business and they where sure to help us find somthing that was a fit for our firm. We greatly appreciate all of your hard work!

Quickly and Professionally: That's my 1st thoughts when reviewing their attention to our business requirements. Kyle's politeness facilitated a good olde fashioned style; gentlemen discussing and agreeing with one another. A rare opportunity to remember that kinda service! I can heartily recommend SnapCap. ☆☆☆☆☆

Walter at Snap Cap has been very helpful in getting us working capital that fills the gap between projects and collections. We would be paying larger interest and spending alot more time in receiving funds without SnapCap. We Recommend Highly using SnapCap when your in need of funds

Very impressive lender. Completely painless process that is nearly immediate. Response time is unrivaled. Support is provided throughout the process. I would highly recommend giving SnapCap a look if you are a small business owner. I could not be more impressed.

They claimed to have a quick process...but no it wasn't. I called them and asked them (pointblank) if they use outside brokers and/or forward your contact info to them..."oh, no we'd never do that" They had the "Lend Tree" name next to their logo so I trust them. Around 2.5. days later and after sending them extensive banking info, I get a call from "Kabbage" who drops the Snap Cap name. I stop the guy and say "who are you and how did you get my name?" Of course, "Snap Cap" comes back as their "partner." Of course, they are just an independent broker that got paid for my lead and "Yes Snap Cap did share my information with a company out of their own." Then this Kabbage company drops their interests rates on me of 1.5% to 10%...that's monthly...translation 18% to 120% annual...oh, yes and these are typically 6 month terms where they turn around and close your credit and go after everything if not paid...I am guessing. As for my recommendation of SnapCap...you screwed me and lied to me and now I screw you by telling everyone what SnapCap and LendingTree are doing...making money by selling leads.