South Atlantic Bank E Bay St, Charleston

South Atlantic Bank on East Bay Street in Charleston gave my wife and I great one-on-one assistance with our residential construction loan. Due to their great service and easy communications, South Atlantic Bank now handles all our personal and business banking needs. If you are looking for a bank that knows your name when you walk in, then South Atlantic Bank on E. Bay is your bank. Thank you Peter Insabella and Ted Sullivan for all the great work!

Best customer service! We actually know who to talk to when working with our bank, verses our past experiences of big banks where we'd never know who we'd end up talking to and problem-solving or such was always a huge to-do. The people at South Atlantic make everything easy for us and are a joy to work with.

I have had the distinct pleasure of working with the team at South Atlantic Bank for many years now. Not only are the consummate professionals, but they are also great people who always find a way to brighten my day. I wholeheartedly recommend them to companies look to align themselves with a great banking partner, as well as individuals looking for that white glove service!

If there was a way to give them more stars I would. I own a small business and we were referred to them by my accountant. I was so unhappy with our big national bank. Leah, Ted and the rest of the team at SAB helped us in ways that made such a major difference in our business, and this was only on day one. Since then, now several months later, I cannot say enough good things. Expect highly personalized service. Direct phone numbers of who to call is how they do business. When you call or write, they hop to it, always same day. I would never change banks or my bankers there. They are the very best you'll find anywhere!

Best bank in Charleston hands down! Great customer service and staff that are incredibly responsive and go the extra mile. I have used SAB for my small business needs, commercial loans, residential mortgage, and personal checking...and could not be more satisfied. Thanks a lot!

Stephen Windham and his Team provided the most over communicative loan process I have ever experienced. I have had many purchase over the years and this by far has been the best experience ever. They delivered on time with a very short time frame. Each time I call Stephen he picked up or called me back within the hour. He also was available via txt and Email day and night. It is what customer services is supposed to be, but lost with most companies today. I highly recommend.

The staff at South Atlantic Bank East Bay location is very friendly, and extremely responsive. Every interaction has been pleasant and any question or issue was addressed immediately. I was so impressed, I moved all of my banking information interests to South Atlantic Bank!!

Love the East Bay Branch of South Atlantic. It has parking which is essential for downtown. The staff at East Bay....they're phenomenal. They always go out of their way to help and are incredibly friendly. My whole family banks at South Atlantic and everyone at the branch knows us and always asks about other family members. They really do care.

My heart is filled with so much JOY when I think about the dedication and the contributions South Atlantic bank has made to our community. We started our journey earlier this year when we opened a bank account with them. Leah and the team in downtown Charleston have gone above and beyond to accommodate our nonprofit "I Serve with JOY" even in the midst of the pandemic. Many lives have been touched and South Atlantic bank will forever be a pillar of our community efforts.

Can't say enough about the staff at the East Bay location. I recently opened a business account and needed more information than I had on hand. Leah walked me through the process and was so helpful along the way. I love the feel of a community bank where Customer Service is their driving force. Thank you, Leah!