SJP Federal Credit Union Englewood Ave, Buffalo

I worked with Sara and Caitlin to get set up on a HELOC and Premier Checking Account. They are both fantastic. Rarely do you deal with a financial institution and walk away thinking, "wow that was really great customer service." Doesn't hurt that they offer really good rates too. I highly recommend giving these people your business!

This place either had a data breach, or they are selling my info. See attached. I had a boat loan with them years ago. I paid it off and closed my account. 2 years later I'm receiving offers in the mail "for members of sjp credit union" for insurance and other nonsense. The first time I called them and made mention, the girl said "I thought we had stopped that - I'll put a note in your account and make sure it doesn't happen again." 6 months later I get 2 more (attached). I called again, mentioned to the person on the phone who denied that they sell my info (how else would Liberty Mutual end up knowing I was a member here at one point?). She sent me to the voicemail of the CEO. I left a message with him, saying the same thing. I never heard back. I wanted a boat, not to have my data sold (or breached?). I closed my account, but apparently I'm still being sold. I would suggest going elsewhere for a loan.

Had a boat loan with them for 8 months and paid it off perfectly as with all my accounts. Applied for another loan, lower amount and got a declination letter stating I had derogatories and or foreclosures on my report. Got alarmed because my credit payment history is flawless and had to pay for all 3 reports and scores to make sure there wasn't any and there wasn't. I don't know whose report they were pulling but mine is free from any of those, all 3. Perfect payment history, free from public records of any type of derogatories. That's crazy!!!! Gonna call them tomorrow to see whose report they pulled. It wasn't mine. However 8 months prior when they gave me a boat loan that I paid off in 8 months they were great. No other issues but them declining repeat customers with inaccurate information. Update, since my last review they have worked with me to finance an RV, so they got back in my good Grace's.

Ive been with them for over 20 years. I have watched them grow. They are wonderful!

I was late in paying rv loan because of lack of income due to cover 19 they sent my loan to their attorney I was willing to pay my current payments.They would not take my money said it was out of their hands Not people friendly. Dot deal with these people. They suck and just want to take advantage of you.terrible credit union.

SJP is awesome! I refinanced a car loan with this place.. They took my 48 month loan at $400 and reduced it by more than a $100 and for 36 months, was paying the highest 24% interest and SJP lowered that to 11%! I recommend this credit union to all! The staff are all friendly and pleasant to do business with!

Turned paperwork in for a personal loan never gotta response called numerous times with no return calls. Finally when I spoke with someone they turned me down, they have inaccurate information regarding my credit score. I do not recommend this credit union to anyone. Horrible conservative bank there only looking to see how much interest there going to make from each of there customers!!!!!!

Best credit union available. If I need $5,000, $10,000, whatever; I fill put the application and he money is in the bank the next day. It's so easy. Super good rates too

These people are no joke. They take pride in their job, Caitlyn Mcclean is the most professional banker i have ever had the pleasure of dealing with. They are very good at what they do. It feels good to have a bank you can rely on. Take time and ditch your chain bank, Its so worth it. Sjp takes care of you.

It was a ok experience the loan percentage was high but since it was my first I didn’t expect anything less but my issue is that when it came down to the buyout they raised the total owed!also they only report to trans union and they always report every 2-3 months which on the credit looks like you’re not making payments