Bank of America Financial Center Hertel Ave, Buffalo
1452 Hertel Ave, Buffalo, NY 14216, United States
https://locators.bankofamerica.com/ny/buffalo/financial-centers-buffalo-13476.html

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Services
- Glass Barrier At Customer Service Desk
- Accepts Appointments
- Commercial Deposits Accepted
- Night Deposit Accepted
- Change Orders
- Cash Non Customer Checks
- ATM Services Available
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Reviews
j
This has been my bank for at least 18 years now. I went in today to get a simple notary for a form and was rudely dismissed by an attendant who said the notary was with someone now and that someone else was next in line and there was no one else there. An intelligent person that was customer focused would’ve simply asked the others waiting if they could help me for the minute it would take before sitting down with them. It was only signing two papers! Or present another option. Not dismiss me like I was a pest. So I went over to a bustling key bank with way more staff on hand and they were more than happy to help me. So I’ll be closing my account soon and taking my business, including a mortgage in the next year or two to a bank that was delightful and not too busy to help me.
Hello John. I'm sorry your experience with our financial center team wasn't what you expected. We’ll certainly be sharing your feedback with our leadership team. We’d like to keep you as a client. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark
R
WoW! Incredible Service. Fantastic. Got all things completed at one go. Transactions that were pending for a while because of COVID. From deposits to ordering business checks to address change & so on. Of special mention would be Rosemary & her colleague at the Teller Counter. Grateful & obliged. Thank you.
Hi. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^Joseph
C
I’ve banked here for ten years and the staff is very nice. However, it seems that every time I visit recently there’s a sign in the window saying they’re closed due to circumstances beyond their control. Come on, BOA—surely you must have the resources to keep a heavily trafficked and highly visible branch open. It’s starting to get tiresome!
Hi, Christopher. We apologize for any inconvenience. Some locations may either be temporarily closed or operating at limited hours. Here is a link that can help you quickly find your nearest locations and hours: https://locators.bankofamerica.com/ . ^alma
J
Cute building clean interior nice staff safe neighborhood easy parking. They closed the branch I knew due to COVID and the whole no cash deposits at a bank is kinda weird but that's corporate these guys just follow orders.
Hi Jonathan, thanks for reaching out to us. Due to security measures and regulations that we must follow, we no longer accept third party cash deposits to consumer accounts. They are able to purchase a money order or cashiers check and deposit that way. This is to better manage the risks associated with cash to understand who is transacting on accounts. We understand the inconvenience of this and apologize. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty
R
Incredible Service. Fantastic. Got all things completed. From deposits to ordering business checks to address change & so on. Of special mention would be Rosemary & her colleague at the Teller Counter. Grateful & obliged. Thank you.
Hi, Ramty. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^Joseph
r
Too bad that I had to give one star, i wanted to give no stars. Closing my account that has over 15k in it tomorrow and closing the safe deposit box. I do not know the name of the female manager there, but she is hard to understand, not helpful, and had to ask tellers how to get me a safe deposit box, which no one could do until the next day. Wasted over two hours opening an account and trying to get a safe deposit box. This was after spend over half an an hour waiting for my appointment. I described the size box I needed, and was assured that the size I needed was available. Coming back the next day, it took quite a while for me to get a box, which was much smaller than I wanted. Another hour wasted. Customer service at BOA has reached an all time low. BANK WITH THEM? NEVER, And I suggest you don't either.
Hello Robert, I'm sorry to hear this. We’d like to keep you as a client. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark
J
Great customer service at this branch!! Everyone from the branch manager on down are very friendly, professional, and helpful. I honestly enjoy each visit here. Keep up the great work! 😁💯💯💯
Hi, Joe. Thanks for the review! We’re glad to hear about your great experience and hope you’ll consider Bank of America for your future banking needs. ^Joseph
A
Recommended, got a great service dealing with Darren
Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience.
G
After the ATMs died one by one at the Delaware Branch I drove all the way down to this one to find out that the card reader would not let me in to the bank and the ATM with my boa debit card. Pretty ticked off at all boa branches for not being able to maintain their ATMs.
A
Extremely unhappy with the customer service. They’re super late and have wasted 2 hours from us and did not call us so we left. Will never return again!
It's disappointing to hear that your experience wasn't at the level you expected. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica
Personal loan Providers Nearby in Buffalo
FAQs
1. How to Contact Bank of America Financial Center?
You can call them at +1 716-838-4040 or visit their website and submit your application form.3. What Kind of Services Are Provided at Bank of America Financial Center?
You can find the following services from Bank of America Financial Center. '- Glass barrier at Customer Service desk
- Accepts appointments
- Commercial Deposits Accepted
- Night Deposit Accepted
- Change Orders
5. Is Bank of America Financial Center an Agency or a Lender?
Bank of America Financial Center is a Bank offering different ways to financial stress. You can also request low interest rate personal loans for unexpected expenses on this page.
2. What Is The Location of Bank of America Financial Center?
Their store is located at 1452 Hertel Ave, Buffalo, NY 14216, United States. Use a Maps app to show routes to Bank of America Financial Center.4. How to Request a Loan from Bank of America Financial Center?
To request loans from Bank of America Financial Center, you can submit your application form on their website or pay a visit to their office. You are likely to drive your car there when getting a title loan. Click here to obtain detailed information about online car title loans.6. What to Do If I Could Not Repay My Loan?
Failing to repay a loan can even lead to seizure of assets or wages. Contact your lender when you fail to pay back the loan.7. Does Bank of America Financial Center Offer Loans for Bad Credit?
Yes. You can still get loans with Bank of America Financial Center even with bad credit. It is also available to get installment loans for bad credit with bad credit on this page.