Sierra Central Credit Union Bechelli Ln, Redding

This review is for Esperanza and Heather ONLY.. They are the only tellers in the bank, but hands down the best, with them you really don't need anyone else. I am always greeted with a smile and they always go out of their way to help me. They are very knowledgeable, and patient... I can really say, I can trust them with my account needs. I always look forward to coming to the bank because I know I feel welcomed, just like if I was family, and not just an ordinary customer. It's really hard to come across with people like this, so I am so lucky to have them at my bank. See you soon Ladies ♡

The branch is not the problem, its phoning customer service and online. If I could give the company a negative star I would! Worst bank e v e r! Online is severely limited. Customer service is non-existing. Today is yet another day where I tried to get help over the phone and spent 2.5 hours getting past from one department to the next and never ended up with the right department for help. I finally gave up hung up! Ridicules! I am done with them as soon as I get my next income check I am done.

As others have stated, the women at this branch are very rude and unhelpful. Do yourself a favor and bank elsewhere.

Terrible customer service. The women in this branch are all very rude individuals who lack the customer service to provide a member with a good experience. Dont use this credit union they are useless.

I must say this bank can be a pain in the butt sometimes but all in all they give great loan rates and are some real nice folks .Especially Rebecca she is such wonderful person to work with and I have grown to trust her advice as it comes to my banking .Working with her is a wonderful experience and I wouldn't think about going any place else for my banking needs .

Kathrine was great!!! Moving all my banking over... Thank you

Great bank, always friendly and helpful.