Tri Counties Bank E Cypress Ave, Redding

My husband and I went over to inquire more about credit loans and just looking for options in general because we’re both pretty young and new to the whole financial game lol! Brandon was super helpful & gave some great options & advice. Great experience for us!

This bank has a very local feel with many qualified people there to help. I have sent multiple clients to TCBK and they are always satisfied.

I went with my friend today to cash 2 checks , 30 minutes later I tried to make a payment but my card got decline ! We went back to the bank . They asked who was the teller who did the transactions ,we told who it was ( she was not nice by the way) At the very end the teller who cashed the checks she ”Accidentally” withdraw $380 from my account!! and honestly when I was trying to explain them, they didn't understand me and they told me that maybe my husband had taken the money. She said that on the computer the transaction did not appear and how was it possible that in my application of the phone it appeared and in her computer it did not! That makes me feel very bad, terrible service! the good thing that later they helped us and did everything possible to solve it, but they should be more careful and be more patient.

Was asked remove my hood. Yea I get it but I laughed cus u still can wear a mask. . Then have some one else be rude after I complied. Dont say things under your breath make rude comments. Very very unprofessional.wish the other one never closed. Was the best staff ever.

Much better than the last bank I was with. Not perfect, but at least they don't open accounts in your name without your permission. Also very friendly staff. I'm happy with Tri Counties so far.

After banking with TCB for YEARS, the business I own went through a name change and incorporation. I went into my local branch and showed proof and changed it all. I continued happily depositing earnings and then all of a sudden, the teller at the Cypress branch informs me that he could no longer accept my checks because the account in his computer does not say "inc" and the check does. He rejected a $10000 deposit based on this! Cannot understand this. Ridiculous. So frustrating. Considering other options at this point.

Really bad experience today ! I went with my friend today to cash 2 checks , 30 minutes later she tried to make a payment but her card got decline ! We went back to the same bank . The employees made her feels like she was the one who withdraw that amount of money out of her bank but she didn’t ! They asked who was the teller who did her transactions ,we told who it was .At the very end the teller who cashed my friends checks she ”Accidentally” withdraw $380 from her account How is that possible ?

I went to Tri Counties Bank on Cypress Avenue today at 1:30 which was my lunch hour. i waited in line to speak to a teller and when it was my turn, I told her that I needed to get into my safe deposit box. She told me she was working the drive through window and asked me to get back in line. I said, "Are you serious?". She said yes, so I left the premises. Not sure what customer service strategy she was using, but it didn't work on me. I am also not sure what my getting back in line would accomplish unless she hoped that the one other teller, who was waiting on a customer, would take the time to assist me.

I have banked at tricounties for about ten years not, I was really excited to hear they were opening more locations, I have always went to the one downtown redding. This one on E. cypress is closer to my house, I've used them about 5 times now and I refuse to ever go there again, It always seems to be a problem and they give my family members a hard time when all they are doing is cashing a small check I have written them. I tell her to go to the one down town now, she has never had a issue or problem employees are very nice and seem to like there job never an issue!!!

I went to this branch for the transfer of a trust. I was warmly greeted by Sandi Boyd, who helped us quickly and efficently transfering over the trust from one name to annother was a breeze with her skills.