Shults Ford South Regis Ave, West Mifflin

About a month ago my truck needed inspected. After just spending $400 on new suspension parts I thought it was ready to go. I brought it in for an inspection. The service department told me my truck wouldn’t pass inspection because the suspension was bad and I needed $1400 worth of work. I mentioned the fact that I just replaced those parts and I was told they were bad already. RIGHT!!! That is the last time I let them work on my Truck.....

Michael McClary at Shults Ford South was the best representative I have ever worked with it was a pleasure very professional not pushy I love my new Bronco sport he went over and above

Went in for inspection on 2014 F150, front rotors were shot and wouldn't pass. I said I was going to replace them myself since I do all my own work l. They offered replacing the rotors under warranty and then replaced pads with replacement for life. They went out of their way to help me out and I'm the type of guy who goes to the dealer once a year when I have to, but I might have to start using their service department more often now.

So I'm writing this review today because I absolutely hate a liar. Took my 2014 Taurus there on 8/28/18 to replace a waterpump. I was told it was going to take a couple days because it was a big job. Okay. So i understand that part. However i was told it would be done by the 5th. So wen I called and spoke to Bob the service man he said tht it probably would be done till the next day or more likely friday the 7th of Sept. Okay so i went down on friday the 7th of sept and Bob said it was being worked on but wouldn't know if was done yet tht he would call me later tht day. I get a call around 4pm on friday from Bob to tell me more bad news tht now I had to wait till Mon the 10th of Sept for it to be done. I work for a living and only have tht car to rely on so i had to pay dang near $900 in rental car fees of which I told Bob tht on a number of occasions. Tht was why i was calling so much to see wen it was going to be done. So I asked him today if I got some kind of discount off of this because I had to wait dang near a week and a half for my car. A job he said would only take 2 or 3 days to finish. Come to find out wen i paid for it there in fact was no discount taken off. So between the 900 in rental fees im out the job to get it fixed was over $1300. I'm not rich. But I feel as though they took their good ole time getting to my car and did other smaller jobs first. Wat was only supposed tp take 2 or possibly 3 days ended up taking almost 2 weeks. I'm very grateful its fixed however I'm very upset tht I had to wait tht long to get my car back and tht I was lied to on the phone tht he took off some money wen infact he never did. Never again will thet get my business. I don't conduct my business like tht nor do i do business with individuals tht think its okay to lie to their customers.

Sturman and Larkin is a very good dealer! I just bought a gorgeous blue car from them. Roger is my agent, and he is a very nice person and considerable seller. I will definitely introduce my friend to Sturman and Larkin Ford if they are interested in Ford.

I have bought vehicles and had my vehicles serviced at S&L before (I have gone through the rigors of going from dealer to dealer shopping around etc...but S&L has proven to me that they are someone I can trust.).My daughter had her Taurus serviced at S&L and bought her first new car a 2012 Escape from S&L (free oil changes for life included). All of our cars were purchased through sales consultant Scott Meszaros. I like that S&L is brand loyal (meeting Mrs. Larkin was a pleasure) not like so many other dealers that sell one brand at one lot and down the road sell another brand and so on. Those are true salespeople who I believe have one thing in mind and that is the bottom line. I also appreciate that FoMoCo did NOT take any bailout money. (I am still waiting for my share/s of stock from the government for the company/s that did.). For those who say that foreign manufacturers build in America great, but where does the profit go? I love my 2015 F150 and hope that I will learn all the bells and whistles. It is much more than I every expected. I no longer have to change the oil any more thanks to the free life time oil changes. I would definitely recommend S&L Ford.

Wow, Scott from the body shop could not have been more professional. Great service, great work, and had my car done in less than two days. Wilm never go anywhere else.

Got an escape on a 6 year payment plan put 5,000 down, made three years of payments, went 2 trade it in and they told me I was 600 in the red. There's only 1 way that's possible, and that's if I was talked into a predatory loan. I was only looking 2 cover what I owed and a $1,000 down payment on a new car for my expanding family. I've went here for years and now never will again. Good job running off a potential lifelong customer

I bought a mustang from there and the salesman was as rude as could be. Didn’t want to listen to me. Insulted me..... I will never go back to Shultz again. If I could give 0 stars I would. What should have been a fun and exciting time for me he made it sooooo miserable. And for someone who got a double commission off me.... blows my mind.

My wife insisted on going to a dealer for service for our Ford Explorer (Against my better wishes). After going in for an oil change, they convinced her that she needed four new tires. I didnt think that the tires were bad but oh well. They also convinced her that the Uniroyal Laredo Cross Country tires were the best tires for Expolorers. So, they charged her $152 per tire plus labor to put them on. We were not provided with paperwork stating the warranty or tire mileage - only a receipt with the total cost. In less than 30,000 miles, the tires are completely shot and need replaced. My wife called Sturman Larkin today to ask about pro-rating the tires. The guy that she spoke to was very dismissive and kept repeating: "You will be lucky to get $20 off per tire". What a sham. I have gotten tires at Walmart in the past and had them pro-rated at $80 - $100 off per tire. Stay away from this dealer... What a sham!