Sharonview Federal Credit Union Freedom Pkwy Dr, Fayetteville

Credit Unions are a unique banking business and the rules are different for the business and the clients. I reviewed some of the other issues that clients are discussing, and they all seem to not understand how the bank is organized and maintained. First of all, if you don't know about the dangers of using your Debt card then please take the time to read the contract you signed when you asked for this service. This is a great location, new and includes various security features to protect the clients and staff. Enjoy the additional service and benefits offered by this Credit Union and please take the time to read about the issues that are inherently plaqueing our financial system!

I have been a member of this credit union for close to 15 years. I have Always been greeted with a smile and felt like I was walking into the workplace of friends who will do anything in their power to help me. I didn't start out with great credit but as time went they recognized my lack of creditors didn't mean I wasn't paying my bills so I got a car loan. My credit score came up and the next loan was better than I was even quoted. I'm looking to trade in again and will be going right back to them. They have always done right by me.

This is the absolute worst bank to deal with. I have had nothing but bad experinces. Nobody seems to know anything they only transfer person to perosn then someone hangs up on you. DO NOT FINANCE a vehicle here. You try to get pay off letter and they give you a run around talking about specialist has to call you. I never seen that you have to beg someone to pay them. They are not bank of there word. How hatd is it so send email showing / stating total payoff amount

Very difficult to make payments because of archaic systems. They did not even want to accept a wire transfer to pay off our mortgage. Money was not applied to the mortgage and was credited to our account. Our closing attorney was on the phone for extended periods to get this taken care of.

I WANTED TO AMEND THIS: I just got my new card. 14 days to reach me. Unbelievable. I have never had a bad experience until now. Sharonview is changing their cards services and had notified the customers of when the old card would be closed. To call if any problems. So I called the number listed on the form letter. Pressed all the prompts. After holding 20 minutes-got a live person-who said she would have to transfter me to a loan specialist. Then I got place on hold-got an automated machine that wanted me card #. After two tries, couldn't find it. Probably closed. Transferred me to a live person. Who asked for my card # twice. Then name, ss, zip code and dob. Finally said you new card was sent (date was weeks ago). If I don't get it by (another date) call back. There is no direct #, I will have to play this game again. This is not good customer service.

I was disappointed in Sharonview Credit union. When i first open my account I was very impress by the façade. Was new in town thought i found a financial institution that care about there members. Boy was i wrong. I had a few bad energy vibes a couple time with Sharonview Cr. Union but ignored. This Credit Union is not a safe setting they have you stand outside though a window yelling all your private business on a open sidewalk so everyone or anyone to hear what you are putting or taking out your account. Than the Women inside the building look at you through the glass doors like what do you want like your bothering them. I do not recommend them at all. One of the worst credit union i know. Definitely doing business elsewhere, I close my accounts with them. so sad they look like they can be a great credit union but they are missing the main ingredient. And that is caring for their members no matter what they should look like or how much money they have Respect for the members who are doing business in your establishment, is the key. Bye Sharonview.

I was a member of sharonview for a little over a year, in the beginning I needed the account but I found a better institution that won’t nickel and dime me and use policies to enforce charges on me.. anyway after find a new place other than sharonview, I kept my sharonview account active just in case I still wanted to keep the business going with them in the future.. anyway I should have closed it because I had Netflix on my debit card and didn’t even know when the charge from them would be coming out and even though I opted out of overdraft and requested that sharonview decline charges if the account balance isn’t sufficient sharonview paid Netflix $19.25 and charged me an nsf transaction fee of $32.. this didn’t make any sense so I closed my account because I don’t want to have to remember or worry about such unfair practices.. if the money not there, don’t pay it.. this wasn’t an ACH check transaction.. it was a debit card charge that should be declined.. I went and paid this instantly to sharonview and closed my account.. you know what else was crazy!! I didn’t even matter no one offered to help me or asked why I was closing the account because guess what.. we don’t matter.. they have enough customers!! Plenty more people out there!! I’m just one person.. and did I mention that this was the first time I had a transaction that even took me Into a negative balance?.. yeah.. and it wasn’t intentional.. I just don’t do well remembering things that are set on auto pay, and I had the money available in another institution.. that’s how I was able to pay and close the sharonview account the same day.. they don’t really care about us though.. As a follow up to the owners response, no one ever tried to reach out to me to resolve or even try to explain what happened so please don’t view those responses as a gesture to correct anything because they don’t try to.. it’s just there to make the reviews seem like they tried to clean up the mess.. Now on March 23rd 2021 I missed a call from sharonview credit union at about 9:11am.. it’s ok though, I don’t think they plan on returning the $32 that they think is now rightfully theirs.. when I joined the credit union I thought it was to get away from the unfair fees.. I’ve been with pnc bank for much longer than these guys.. and for one almost ever bank will reverse the first overdraft fee accessed to anyone’s account as a courtesy and second from I’ve been with pnc bank I’ve been happier than with sharonview because like I said if I’m opted out of overdraft I’m telling the bank do not pay if there’s no funds to cover any transaction.. and I stress this was a debit card transaction, not a bounced check or ach.. debit card.

I have always been satisfied with Sharonview until it comes to collecting money from fraudulent charges. It has been 3 weeks and I live on a fixed income. Scammers and scanners are not going to say yes it was me.Give me my money. Skibo bank teller that thought she was helping was rude.Time tl change the wait and see when you can. get your money.

I was considering opening a account at Sharonview but after reading all these bad reviews I change my mind. This bank needs to get it together im not risking the headaches. But Florence S.C. reviews are alittle better but Tar Heels location is very good they need to learn from them.

Probably the worst bank ive banked with. Was charged a "Reg D Fee" for 287.37 and it charged my savings account putting it in the negative. Was not able to withdrawl funds from any account and they blocked my debit card from being used. They wouldnt accept payments to take care of the fee or anything, very inconvenient considering i was out of gas and needed MY funds to get home and couldnt access them without going to one of the institutes the next morning and paying the fee completely. Thanks ALOT Sharonview..