Bank of America (with Drive-thru services) Cross Crk, Fayetteville

Wow Mrs. Delia was amazing she helped me with everything I needed it . She took care of me like family I am grateful for her and every time I need anything I know she’s just a drive or phone call away. I love this Bank of America and I will recommend everyone and anyone to come to this Bank of America

Worst bank ever one teller and the line zing zangs all through the building, I can't do my banking, I can't spend an hour standing in line

Amy and Patti are absolutely friendly. I usually use technology to do all my transactions but today, going to the actual building, they made my experience just great!

I've called 5 different times in the past 2hrs and no one picks up the phone. I don't think it's necessary to drive 20 minutes to go in there to make an appointment for a different date for a $200,000+ loan!!! It's ridiculous. I'm sure they can afford to pay someone $10hr to answer phones.

This bank is rude and they treat there customer poorly they are no more than common crooks holding Veterans funds that has nothing to do with them in a close account instead of them sending funds back to Veteran Affairs they have held it since the 26 of November they will not let us talk to anyone in corporate offices what kind of CEO allows such disrespect to our veterans and customers in general its Christmas and there is no way to pay Bill's without these Disability funds when you take something without permission that isn't yours it's called stealing if anyone can help this VET PLEASE DO

Went in to deposit money to a friends account , tellers complain about what you ask to be done :/ thank god I don't bank with them . It was a black lady and a Hispanic looking guy . Both rude and unprofessional but what can you expect from Fayetteville lol I'm glad I don't have to go back ever .

Terrible service! They've closed the lobby, everything is going through the drive through and the line is wrapped around the bank. People are cutting in front of others and people are confronting each other. Absolutely terrible planning and service!!!!

This is the slowest bank ever the tellers look very unhappy and unpleasant. They have four people standing around laughing and joking with only two tellers actually working.....the line was almost to the door and I stood in line for almost 30 mins and that was just for change !!!

Some of the sloooowest customer service I have ever experienced in my life. This bank is seriously understaffed it just makes you want to take your money somewhere else.

Never have staff im here now on a friday early afternoon the most busy day of the week and they have 2 bank tellers total and the line is almost out the door this is beyond not cool and the tellers that are here are to busy having conversations with people about other things and not taking next in line its terrible!!!