Shane Satterfield - State Farm Insurance Agent Frederica St, Owensboro

Have been a State Farm customer for years. When you have the best, why look elsewhere.

Nora Bryant has been wonderful to work with on the Shane Satterfield team. She’s very efficient answering all of my questions on top of saving me money each month. I highly recommend this team!

They were very nice and professional made you feel welcome 😊

I can't begin to tell you how much money I've saved switching my insurance to Shane. My previous insurance payment per month was $169 which included auto and rental. Now, after switching over to Shane, I'm currently paying $108 per month. $366 savings over 6 months and I'm on track to save even more next cycle due to State Farm's Drive Safe app that tracks your driving and discounts your premium accordingly with how good of a driver you are. I couldn't be happier and I highly recommend Shane if you're looking for a new insurance company.

I saved $800 over 12 month period. I talked with Kaitlyn & Heather they answered all questions.

Friendly staff, always helpfully. They are always trying to find ways to save me money on my auto coverage. Can't say enuff good about Shane Satterfield-State Farm.

Shane and his team are wonderful to work with. They never pressured us into any products we did not need and gave us fair deals at each turn. They have helped us negotiate through renting, building, and owning a home, as well as our car insurance needs. Shane is a great person as well, supporting the Owensboro community. Highly recommend.

I bought a used car and called to have it added onto my insurance. While trying to drive it back to work on it I got a flat tire. I had to have the car towed, and the tow truck driver told me I didn't have coverage for the vehicle, because supposedly the coverage doesn't start on the first day. I called to ask why I wasn't informed of this when I called, added the car, and made the payment. The office told me they would file it and get me some money back. I waited about a week and didn't hear anything at all, so I called back. They acted super confused and told me I had to submit a receipt from the tow to file the claim. So I sent the receipt in next and waited another week. I called to find the status and they told me they had lost the receipt and needed me to resubmit it. So I sent it to them again and they told me I would have a check in a week. I then went out of town for three weeks. When I returned, there was no check. So I called AGAIN, and the people at the office had no idea what I was talking about. At this point I began looking for a new insurance agent. Once I found new insurance, I called to cancel my policy. I was immediately put through to the person in charge, who seemed to know exactly what was going on with my situation, except that he thought I had just now submitted the tow receipt that I submitted 3 weeks and 4 weeks prior. He acted like they were doing exactly what they were supposed to, but didn't seem shocked that I was disappointed with the service, or really lack of service. I would highly recommend not going with this office, as they only seem interested in taking in premiums and not actually helping when situations arise.

Katelyn took awesome care of me! The staff along with Shane are very professional and very easy to work with!!

Kate from State is the best! Thanks Katelyn for all your help.