Independence Bank Frederica St, Owensboro

I can’t say enough positive things about this bank! The customer service is first-rate and they truly take care of their community, their customers, and their staff. We have banked there many years with all of our personal and business lending, personal and business accounts, and everyone we have had the pleasure of dealing with has been amazing, helpful, and has gone out of their way to help us. Special shout out to Nick Oller, Kelly Howard, Rodney Ellis, Andrew Howard and Chip Pride.

Staff is always friendly. Drive thru moves quickly despite always being packed. The automated teller is very convenient.

The representatives here are outstanding! I called my local establishment in Livermore Ky to settle a payment issue, and I was spoken to as if I was incompetent. Upon calling this establishment, I was greeted with a cordial woman, completely ready to help me and get my issue sorted. Highly recommend this bank! I implore all independence bank users to contact here first!

Warm, friendly and helpful. They worked hard for our business and we are happy with “our” bank.

Very unhappy. This bank advertises online banking, but the app does not load and has not for over a month. Lots of comments and ratings in regards, but no action taken. Meanwhile, no online banking.

Best bank I've ever dealt with. Everyone is so nice and knowledgeable, and will take the time to help you. Really free checking too.

One of the most iconic and beautiful pieces of architecture in town. They are always festively decorating the clocktower for the season and are one of the best group of bankers in the area.

One of best banks ever dealt with and very community friendly. High highly recommend

I've done my banking with them for more than 10yrs and have not had one single complaint

Very friendly and helpful services provided.