Security Title Agency N Power Rd, Mesa

I called this company to see why my homeowner's insurance was never cancelled (my first time selling a home). Peggy told me she would have Cary call me back, she didn't call back that day so I called again the next day. Peggy told me she informed Cary of my call and she informed her that they don't cancel the homeowners policy but she would look into it. I said, she could have called me back to let me know that, Peggy so rudely told me that she doesn't RUN Cary! Now, I totally understand if you don't cancel homeowners policies but if I'm calling to ask, why don't you just say that? Instead I get a rude answer..so very sad that I'm just asking a simple question and paid you for services, it's my first time selling a home..Maybe guide your customers through the process instead of acting like I should already know. Why wouldn't anyone there tell us to cancel our home owners policy on our own, instead we insured a home for 5 more months than we needed to.

Professional and personal 👌 Thanks Mark 😊 I found the 40k that I had sent to the wrong account. I had sent it to one of my sons.

Would never recommend this title company to anyone. The assistant branch manager would tell me one thing then tell my realtor something different. Their underwriter didn't know how to read a legal document and had to get help from the general counsel because my attorney (they wasted two hours of my attorney's time) told them they were wrong, which they were. They told me I needed items that I did not need and then couldn't tell me exactly how to get the items they did need. We ended up going to another title company and the house got closed within a week even when they would not transfer all the paperwork to the new company and I had to send the new company the same stuff I had sent to Security originally.

Everyone was super friendly, knowledgeable and even spoiled us with the most delicious bundt cake when we left. Highly recommend!

its a title company nothing stellar to say nothing bad to say

Mark Woodworth always takes good care of our us and our clients.