Security Service Federal Credit Union ATM S Redwood Rd, South Jordan

Amanda Hyde is the most professional and knowledgeable person I’ve ever interacted with at security service always willing to help very friendly and certainly Rey customer oriented what a great asset to this credit union

Where do I even start? This is the easiest, most friendly, and absolute most competent bank that I have ever worked with. They are all very knowledgeable, anyone is willing to help you out, and they will go out of their way to get the job done and more. I have applied for multiple loans within the past year and it has been the smoothest application process. I can’t forget to mention the level of customer service that each individual has provided to me. Especially Earlene who has took the initiative to assist me in any way possible. They definitely deserve more than 5 stars!

I couldn't be more thrilled with the ladies at this branch. Late last night someone tried to cash a check in my name. Another branch had already cashed a $600 check for these people and had these ladies not been diligent and paying attention, my families christmas would have been ruined. They called me immediately to ask if I had approved the check and I of course hadn't. They did not allow this check to be cashed, they filed a police report on my behalf, they got me a new account, debit cards, all transfers set up in 30 minutes and sent me on my way. This is the epitome of Customer Service and I will never forget it.

Called in April and got approved for Covid relief extension. Called in to make my first payment and they said I was 88 days past due, when I told them I got approved in April they said there was no record of that in my account notes. So I paid 4 months to bring my account current and reapplied for the relief cause my job is not restarting til September. They said I have to check back in 48 hours to see if its approved and when I said how can I can get a confirmation if it does go through so I don't have to go through this again and they simply replied with, we noted it this time and we don't do confirmations. So there is no telling what's gonna happen other than never trust a lying bank to help during a pandemic

The best credit union I have banked with so far. The customer service at this Branch is just outstanding and I'm so grateful for the high standard they keep their service to.

I wish I could give them a lower rating, these are the most incompetent people I have ever met. They are just trying to get every single last penny from you. The communication between different departments is horrendous. I’ve been quoted different prices by multiple members promising that this is the total pay off price, but when I get to the branch to pay it off it’s all the sudden gone up. They are terrible!

The South Jordan branch is very helpful With any situation that I have regarding my account you’re very friendly and I have a very positive attitude

Great customer service Savanah was so kind and knowledgeable ❤️❤️ Totally recommended 💯👌