Security Service Federal Credit Union TX, Ingleside

First and foremost the staff at my local ssfcu in Ingleside is remarkable. They've always been so willing to help and look out for my best interest. Margie, Miranda, Amanda, just wonderful. Most recently Brooke Melendez,(also just wonderful), helped me refinance my vehicle. She made it so easy and really got me a great deal. The work she did was outstanding. All in all, it's a great staff and they do a great job.

We (my wife and I) met with Marjorie (Margie) Elisardo Lead Member Relationship Officer at SSFCU who assisted us to set up a number of accounts with them and gave excellent advice on all our banking questions. Thanks to Margies wonderful help and assistance we are now part of the SSFCU family. Thanks for Margie and the staff at this branch for bringing back memories of how Banking used to be. You guys were wonderful.

Kimberly Garcia and the staff at the Ingleside Tx branch are AMAZING!! Kimberly has been so patient and helpful and walked me through my refinance and personal loan. Quick to respond and so patient with all my questions. They are the best!!

Update: i accidently left a 4 star. It has always been a 5. My latest 3 large transactions are as satisfying as my previous experiences. I been using SSFCU since they arrived in Ingleside. Started my childrens accounts with ssfcu too. I have financed vehicles and loans in the past and recently refinanced a couple of loans, Kimberley Garcia has made the process as easy as I have ever experienced. I no longer live in the area but miss being able to walk in to see the friendly faces. Highly recommend- will continue to do business here!

They were very helpful and explained my account in detail. I'm very appreciative of the great amount of customer service and polite manner with each representative from SSFCU! Thank you!

Today I spoke Brooke Melendez about shared branching and other services. She provided me all the information like she knew all the products very well. I also asked about refinancing my vehicle to move from one bank to SSFCU and she provided me the info on how to do it. I spoke with Marjorie Elisardo and she was a great help as well! She helped me with my refinance application, provided me info of documents needed after my loan was approved along with providing me info about coverage on my vehicles. Great service from both ladies, both knowledgeable about their products. Definitely coming back to both of those ladies. Highly recommended

I'm so happy to have SSFCU as my institution! I was referred to Brooke Melendez in the Ingleside branch as I was told she goes above & beyond to help! I can honestly say she did go above & beyond to help me! She tried different case scenarios to see what was beneficial to me! I appreciate everything she has done for me! She took customer service to a different level! She truly has a passion for helping people! Thank u so very much! Blessings her way!

Walked in without knowing what to expect as I moved to Texas days earlier and knew no one to get recommendations from. I knew I wanted a Credit Union as I'm a Credit Union fan because of straight forward service and no hidden fees. I like to do business in the community I choose to live so walked in to see how I felt about the place and staff. My first impression was unbelievably positive. Love the smaller branch feel and the staff there made you feel welcome to their office and the community of Ingleside. I approached the teller station stating I'm moving to the area and would like to open accounts. Miranda took me to her office, explained what Security Service Federal had to offer and I opened accounts. That's not where she stopped, she covered everything including check orders, where no fee ATM's are, great restaurants to eat at and other community information that was helpful to a newbee to Ingleside. I've been in there a few times since and she remembers me like we've been neighbors for decades, even giving me more recommendations. Miranda and the rest of the staff are the heart and soul of this business and I rate this place well beyond the 5 allowable stars. Check it out for yourself.

I was in need of setting up a Business account. Selecting SSFCU was a great decision on my part. From the virtual/phone appointment to the final signing of the necessary paperwork, I had the pleasure of working with Margie. She was knowledgeable in assisting me with determine the best account setup based on my company needs, yet very responsive and patient in navigating me through the entire process. It’s a rare find these days to work with quality professionals in their respective field. I Highly recommend you select the good people over at SSFCU for your financial needs…

Both my sons needed a vehicle and Margie helped me obtain loans for each of them. She assisted me through a virtual appointment which sped up the process. She was extremely friendly, patient and went above and beyond to make sure we knew exactly what the terms were and answered every one of my questions. Thank you Margie for your excellent customer service.