Security Service Federal Credit Union Northwest Loop, San Antonio

You cant get anything from them without getting multiple accounts. Once they do that they will charge you fees on every account if you dont follow a ton of rules for those accounts. They cant fix anything they cause in error due to dinosaur era systems. You have to ask for your title after paying off a car. And they cant even say they have it cause they physically file them and a person has to go find it. Stoneage. Once again Staff isnt the issue. Their polices are modeled after toll roads. They get you in thinking you'll be fine and hit you with fee after fee.

SSFCU on Bandera and 410 service was fantastic! Daniela Chavarria was very informative and helpful. Thank you.

Ricardo helped me open my account it went by smoothly even with my hiccups of problems and he even gave me a gum which I found really nice the gesture that is and it was a well rounded experience

Christina was a god send! Very helpful and informative and great customer service! Definitely a gem

Sheesh! Reviews are worthless in this day and age because so many haters think they are special. I always get what I come here for. I dont have to wait any longer here than at any other bank I have been to. People are courteous to me. (I dunno...maybe you haters are the ones with the bad attitudes, not them.) I dont have to pay all of tjose stupid little restrictive bank fees that banks hit you with. I dont expect to open an account with $5 and then cash high dollar checks in the same visit. I'm happy here, but YMMV.

deposited a check through the ATM and it got stuck. it was a holiday so we had to wait til today to talk to someone. "you should of deposited on the app" excuse me? tf you have atm's for then? "only $25?" yes. what kind of costumer service is that

I've always had a great experience with the people at SSFCU. They all have been friendly, knowledgeable and competent. When someone didn't know something I was always handed off to someone who could better assist me.

All the security service banks drive through have: or ancient equipment or Very slow people working in the drive through, it takes them 20 min or more per car to do a simple deposit.... unbelievable !!! 😩😩😡

Ricardo Cruz is very understanding, he helped me out a lot with my accounts great customer service thank you so much security service for his awsome service I love my Bank ❤️

Ricardo Cruz is excellent on his customer service Very patient And did understand my situation and made it so easier for me easier. I recommend him highly.