SCS Credit Corporation E Colfax Ave, South Bend

I purchased a vehicle in 2021 I attempted more than 4 times to fix the problem. They continued to send me to their selected mechanic. The mechanic cleared the codes so no one else could find a problem. Engine light continued to flash. I took it to qualified and they didn’t even attempt to look at it. Then Patty states that the engine needs replaced so she calls Hyundai and they tell her supposedly that there is an extended warranty on the engine. Upon inspection with Hyundai the original engine isn’t even what they sold me. It was NOT THE ORIGINAL ENGINE THAT HAD THE WARRANTY THROUGH HYUNDAI. They claim they didn’t know about it. But how? So yea I’m siring them. They can’t keep getting over on people.

At first I was really leary about the company. I didn't hear very many great things about them. But what I have noticed, all those bad things said could have been the customers doing. If you make your payments, they leave you alone. The one person I'd like to give a huge thumbs up to is Jenni. She is the most sweetest lady and makes you feel like you are something more than what you are. She is very helpful and lends and listening ear if you need to talk for a few minutes. Love, love, love Jenni! Highly recommend SCS Credit Corp.

I never in my whole entire life want to deal with this establishment anymore. Very unprofessional and rude. This is the ONLY company I know who doesn’t accept a payment for a loan on the next day. And still want to push for my car to be repossessed. If I could give this establishment 0 stars I most definitely would. And Eric the manager is rude, unprofessional and 0 customer service etiquette. They are not understanding at all, they don’t work with you at all, it’s pretty much as he left me a rude voice mail ‘cut and dry’. I will never deal with this place again nor will I ever purchase another vehicle from Instant Auto from Jeremy Hatchet.

Hello, I will say I have heard horror stories of SCS. However, I think it’s all in who you have for a service rep. My service rep is Jenny. She is absolutely amazing. If you are transparent with her she will do her best to work with you. She not just another person clocking into her 9-5 job. She actually cares about you and what financial issues you may have. I hope she never leaves the company. Other service reps need to take note of her because she is amazing. I’m having some financial issues right now and I will tell you after getting off that call a huge relief has been lifted off my shoulders. 5 stars for Jenny!!

I never had a problem with this loan company I bought a 2007 mustang from then as long as you communicate with them and keep your word on payment they will work with you. Ashley was awesome. Thank you differently recommend these loan company

DO NOT get a loan from SCS credit. They are by far the worst company anybody can go through. I don't care if it's your last resort, please you'll definitely regret it. One of the Managers Nicole is the most rudest Person I have yet to come in contact with. She hung up on me and my Mother and has absolutely no customer service. Her boss Eric is also a joke! He is just as rude and unprofessional. I don't see how these two even have a job. I have worked in customer service for years and I would have been fired for talking or treating people they way that they have. A friend of mine warned me about SCS credit but I didn't believe her.They repoed my mother's car and have yet to give it back and it's been two weeks and a Day. They are trying to illegally sell the car.

All of the positive reviews are from staff I’m sure, these people are scammers. You pay on time every week and they still lie about you owing and repossess the car!!!! In fact they owe you because you overpaid. Don’t do it!

Shout out to SCS Credit Corp for having the most rude and unprofessional people I have ever encounter. The account manager NICOLE and other people will talk to like you are nothing, and when you get rude back you're the bad guy. I have only had this truck 5 months, apparently asking questions on charges on your account and verbal agreements, is a bad thing as though your money that you make isn't important to know what it is going towards. Don't even think about asking to speak to a manager because they will disrespect you too. I now see why just about every review on them is bad. They don't want you to interrupt them when they are talking, but they will surely cut you off to make their point. When asked how this would be handled in the future I was told they can't speak about the future, and that I was asking for trouble. Well unfortunately I don't want to keep having the same conversation with different people every two weeks. If it is said that notation was made on my account then why do I still receive phone calls about the same issue?? If I could give zero stars I would, and I am DEFINITELY looking for a way out of this loan. For a truck that already had 192,000 it's not worth the disrespect period. Look like including this on my bankruptcy will have to happen. Don't finance anything from them. You will not be valued as a customer. WORST EVER! If you can go else where please do it will save you a big headache.

I purchased a vehicle from this company in March of 2014 it has been nothing but a headache since. When I purchased the car, I told them that a week later my pay would be changing from weekly to semimonthly and that I wanted payments to be set up as semimonthly. They said that I could call and change it once my pay was changed. Well guess what, they can't. They said they can't change their contract to do this. I have had to deal with about 7-8 different people "who handle my account". No one will even stay with this company. I have to explain my situation every time they hire someone new. I will never recommend this company to anyone. They really need to look into their company! Worst company ever! Horrible!

Horrible customer service,with in 2 hours of pulling away in my new vehicle the service engine light came on. I then took the Xterra to the Nissan dealer and they suggested I take the vehicle back to the lot as it needed over $3,000 in repairs. The coat hanger holding the rear tailpipe to the frame was a great addition to the problems. The transfer case to transmission seal was leaving severely. Don't let the steam cleaned engines fool you. It had several codes. It also had 4 mis matched tires, the emergency brake did not work,the brakes were at 15 percent and the clutch safety was bad and almost had to have the vehicle towed. I refused to take the vehicle back to let their inexperienced technicians rig something else. When I called the dealer back they asked why I hadn't called when it was noticed as I did in fact call and they said there was nothing they could do except bring the vehicle in. Now that I made most of the repairs myself. I urge prospective car buyers to beware and shop around. If they will finance you so will other dealer. DO NOT WASTE YOUR TIME. In addition the salesman did not set my payments for the right date and trying to make a payment with them is an absolute pain.