Sandy Spring Bank Greenbelt Rd, Greenbelt

I opened a business account 1st week of April 2021, after one entire month of going back and forth with the sales rep. I had a feeling that was a clear indication of what banking with SSB would be like and I was right. Every time I try to log in (phone or laptop) I always get locked out. I am forced to call the office to get the lock removed and I'm forced to change my password each and every single time. After a month of opening the account I attempted to print out the bank statement, the system said I have none....WHAT!!! This is the most archaic system, it's very time consuming just to log in then to not be able to accomplish something simple as print a statement is exhausting and frustrating. I hate to say I regret joining SSB for my business needs, since I'm not able to accomplish my business needs. I was under the impression online banks are not safe but I'm finding these brick and mortar are not useful! Highly disappointed. For business accounts, keep searching.

From the time I walk into the door everyone was very nice, they answer all of my question and I was very pleased. I was so please that I open an personal and a business account. I would definitely recommend this bank.

Worst bank ever the girl could not stay focused to save her dame life she was completely distracted worrying about her coworkers actions instead of paying attention to me as the customer. ... save ur time and go elsewhere... they should all be fired ... there sitting there just collecting FREE MONEY

Highly disappointed with this location. They do not have an ATM and their drive-thru banking center was extremely small and slow.

Terrible. Every time I come here, does not matter what time of day or which day of the week it's ALWAYS min 20 waiting in the teller window just waiting. Only 1 or 2 people are working at a time. It's nuts.

Worst bank location I’ve ever had the displeasure of visiting. Store wasn’t open at the posted hours of operation, and once someone came to open the door, it took them 20 minutes to do a simple cash withdrawal when I was the only person there. Absolutely terrible. Never coming back to this location.

Clive was friendly and so incredibly helpful when I came in with card and account troubles, and he explained all information very clearly!

It's so slow. EDIT: I waited so long I watched a good bit of the Irishmen on netflix.