S&T Bank Market St, Camp Hill

I've had accounts at S&T for a few years now and it always seems like there's a problem when I go there -- a lack of staff, lack of friendliness from the staff, a long wait to conduct business. When I've brought my concerns to management's attention, they are acknowledged and there's an explanation offered but nothing seems to change. Today I went in to make a deposit and I was inside for more than 15 minutes for something I think should have taken about 3 minutes. Meanwhile, the teller who originally waited on me walked away and the other one took over to assist me. This isn't the type of service I expect to get from any business much less a bank that has intimate knowledge of my finances. My experiences at this bank have been disappointing and I wonder why I stay with this bank.

I went to S&T Bank in Camp Hill to cash a check and was greeted cordially by Cameron. I provided 2 forms of ID and awaited the money. Cameron returned shortly saying, “They could not validate the checks authenticity bcuz they called the company the check was drawn from and no one picked up. Sorry, I can’t cash your check. “ Cameron was ready to dismiss as a customer but I called the company who issued the check. Cameron got his superior. Here’s where it gets...prejudice. The Grey haired woman Cameron called used some very disturbing language. She treated me like a criminal and was very cold and unwilling to cooperate. I asked for the branch number so the person who wrote the check could call and confirm. Cameron’s superior refused to give me the BRANCH NUMBER or her name. I quote, “If the person who wrote this check is TRULY a member, he should know our number!“ she said Ill-mannerly and they refused to help me. I sat in the drive through until the company issuing the check called the branch and confirmed. There were know apologies, in fact Tiffany, the branch manager....she finally came, said I was in the wrong and refused to identify her colleague. She reluctant to identify herself. I pray to the crypto gods that they annihilate these antiquated, prejudice, incompetent establishment. Do not bank with them.

Customer service will go through 10 minutes of hurdles to verify identity. Atm is constantly out of service. Have held my money numerous times over input errors on their side (4 times it was because they put in my address wrong somewhere). Customer service will waste so much time of your time... They will not tell you anything general, and everything you say has to be exactly what they see or they will not help you. Done with this bank. Customer service does not follow through. New ATM is so loud you can hear it from Trindle rd. New ATM also disperses bills messily, holding individual bills inside when you pull the rest out. The money doesn't even come out flush... Even tore one of my bills. The screen on the atm is highly reflective (weird for a screen designed to be outside and useable in direct sunlight). Can't even read the screen after 4pm because the reflection of the sun masks the screen image. This is the kind of ATM this bank chooses. Avoid. Locked out of my card for the umth time. I closed my account with this horrible bank. Manager should be ashamed of herself.

Absolutely the worst bank in the area. I have my business checking account at S &T bank and I will be closing it today. The branch manager Emily is terrible! She is patronizing and condescending when there is a problem. This bank is so awful I called my Senator to try and get my situation straightened out. They by mistake deducted $1000 in overdraft fees out of my account. Unbelievable!! Save yourself the headaches and go to another bank.

Absolutely the worst bank to have to deal with. One headache after another. Incompetent people working and nobody knows anything. I’m so sorry we chose this bank for our mortgages.

Recently, within the last several year, I have seen a tremendous increase in customer service. Excellent bank, competitive financing for residential and commercial real estate. Very responsive concerning any customer service issues.

Not happy that integrity changed. Will be changing banks. Not happy all ALL with the new hours. That was the main reason for choosing Integrity because of Sunday and evening hours. This definitely is not what I signed up for. Very disappointing. Have friends that feel the same and we all will be leaving!!!

its saturday and ur website says ur drive thru is open till 2 and i just drove 20 mins to ur bank and its closed... ok

Amazing group of people at this branch, they are prompt and courteous, happy to use their services!

I have been a member for 8 year's and won't take my business nowhere else!