Russ Darrow Chrysler Dodge Jeep Ram of Milwaukee W Metro Auto Mall, Milwaukee

Called up for service on my tire, was able to get me in same day. Great customer service from the two ladies that checked me.

Terrible customer service. Beware. They will do multiple pulls of your credit without your permission. I told the salesperson specifically we did not our credit pulled more than twice and the dealership pulled it over 12 times. Called the general manager to get the issue resolved and no call back. I will never go to another Russ Darrow Dealership ever again in the state of Wisconsin!!

Gary and Bassim were extremely helpful. I had quite a few specifications I wanted with my new Dodge Durango. I knew I was asking for a unicorn and was pleasantly surprised when they were able to find me the perfect one! Everything from the first walk in, to the loan process was very smooth. Thanks again Russ darrow!!!

Very efficient and helpful staff. I would not hesitate to utilize the Service Center at this location again.

Good service, decent fair pricing. Kyle was awesome and knowledgeable. Could have filled my gas tank up though. But other than that I found my go to dealership.

Looking to buy a car and they contacted me and wanted to record the phone call. Why does a call to see if i am still interested in a vehicle need to be recorded. NO THANK YOU as no other dealer has had to record those calls

I needed emergency service on a Friday afternoon. They were fast, friendly, and reasonably priced. I was back home with my vehicle running within the hour!

I would recommend Russ Darrow Dodge Jeep Milwaukee if you are shopping for a vehicle. The staff does everything possible to make sure you are a satisfied customer. They called to keep us up to date with finding us the perfect car we were looking for to purchase. Thank you so much Russ Darrow Chrysler Dodge Jeep Milwaukee

Shopping for a car can be difficult! Everyone at Russ Darrow was amazing! Especially Jessica Charris she went over the top to make sure I was completely satisfied! Thanks for the excellent service!

I asked for an estimate on something and they charged me $130 without my consent just for the estimate! I had to argue with them and finally they admitted to their wrongdoing but I shouldn't have to spend an hour showing them their own errors. They also screwed me over on a battery warranty and told me that they would have to install the battery and they would pro-rate it and I'd still owe them $67. No the battery they put in was only 1 year old and went completely dead, why would I pay for it when it's covered under warranty? They are horrid liars and jerks. Watch out for Wayne in service, he's an old fart who's slow as hell when it comes to checking you in for service and he seems to do it on purpose and go even slower when you tell him you have to be to work on time. AVOID these jerks.