RP Funding Orlando Winderley Pl, Maitland

Had submitted all requested documentation to refinance my primary residence to RP Funding by Jan. 30, 2020. Received a Rate Lock Agreement on Jan 22, 2020. On Feb. 17, 2020 signed the Closing Disclosure Forms and indicated I was available to close at any time. I asked if I should make my March 1 payment to Wells Fargo and was told that it was my choice and if I did and we closed in the interim I would be reiimbursed at closing. I did make my March 1 payment and mailed a copy to RP Funding. On March 23, 2020 I faxed to RP Funding a copy of my April 1 payment to Wells Fargo and asked for the status of my file. Have not heard from RP Funding since late February. This was an uncomplicated refinance and all documentation was submitted on a timely matter. But almost 3 months later, no correspondence from RP Funding V Curtis Volusia County FL

We recently closed on the loan of our home located in Palm Harbor, Fl. We paid for a survey in our closing with RP Funding and United Title Group LLC. We asked for a survey before closing and was denied because it wasn't a new purchase even though we paid for it at closing. The loan was with RP Funding out of Lakeland Florida and their customer service was very challenging to say the least. They still haven't provide us with the survey that we purchase at closing and on the Closing Disclosure that was paid to you for $285.00. Now the survey company on the closing disclosure is asking for a survey ID which we also never got. We hope to get the survey that we paid for ASAP otherwise we will file a complaint with the State of Florida Department of Business and Professional Regulations.

RP Funding was an absolute pleasure to deal with. Our Loan Assistant, David Jayson, was on top of everything. He was such a pleasure to work with. Guiding us through the mortgage process, with patiance. Answering our calls or calling us back in a timely manner, when we call with annoying questions. Always pleasant and caring. Thank you David. Then there was Jammie Johnson, Proccesor / Fulfillment, on the ball she was. Jammie had the same attributes as David, so caring so attentive. Thank you so much Jammie for your hard work. Had our closing in just 4 weeks, amazing! I know Elon was working in there somewhere to. Thank you so much! RP Funding Thank You!

It has been now 5 months since we have started the process to refinance our home. We have given EVERTHINGasked for within one day. But here we sit. We continue to give the same information over and over again and here we still sit. What a cluster of a company!!

RP Funding is awesome, great customer service, great communication, the fastest process I've ever seen. We worked with Jacob, Nelson and Christian. We are completely happy with the service and quality that was provided to us. I highly recommend you visit RP Funding. Thank you RP Funding