Axiom Bank Corporate Office Southhall Ln, Maitland

Worst bank ever, do not bank here. Clearly they do not have their customers best interest in mind. They jump at every opportunity to make money on fees. We’ve been banking with them since they were URBAN TRUST. We have business, joint and personal accounts and that doesn’t mean anything here. We’re moving on, should have done it a long time ago. PNC here we come.

I called to get some information and the lady was very rude to me.i was trying to reason with her about my problem that has been on going for the past 8 months but she was very rude She eventually hang up on me I called back and when I stated my name she hung up on me again.I called back and got some one else.I told her that the lady hung up on me twice but she just said well she told you she couldn't help.!!! No apology . Nothing.Im sorry I didn't get the rude woman's name. I'm definitely would be closing my 2 accounts!!

I've been 🔒 out of my account, online banking as been down for 5 days. My new card that was forced apon me isn't linked to my checking account and I am unable to pay my bills because they can't get there system together. Late fees stacking up and its not my fault 😒. And I am still waiting on a call back from the supervisor 🙃 on day 3 now 😑. This bank is gotta be the laughing stock 🤣 to all the other real banks 🏦 out there. I surely will be closing my account once I am able to access my own account

I left my old bank to follow my branch manager. She used to be amazing, She is no more. My only guess, Axiom has ruined her. In my year with Axiom they have proven they are not interested in helping those who live paycheck to paycheck month to month. If you live like many of us do, this is not the bank for you! We got charged fees after being given information by the branch to avoid these fees.. then they refused to correct. Transferred the money to cover, got charged more fees. And the App, don’t rely on it. It does not show date and time of actual transactions. Makes it challenging at times to balance the checkbook. Also if you have direct deposit, don’t rely on the bank to pay your stuff coming in same night. They will either charge or bounce it. Every bank in the past always paid items with no issue when coming in the same night as a direct deposit. If you do not live paycheck to paycheck you’ll be fine, if you do find another bank.

Whoever decided to swap out the ladies in the St. Cloud Branch for the RUDE, LAZY, AND UNHELPFUL LADIES that are there now it's sad. The old crew was so friendly, polite and helpful. Every time I go there I see them being so nasty to others. Can't wait for my hubby to close his account. If you can't treat people nicely don't work front and center with customers.

Walked in the winter garden location 15 minutes before closing to inquire about opening an account and the banker said “NOW???”

Their commercial bankers are the best! They helped so many of my customers on SBA PPP loans.

DO NOT BANK WITH THEM (Well, the one with Rasinski at Winter Park FL). "Please email our Marketing Department and ... add my contact?" Stop mocking me!!!