Rozlin Financial Group, Inc. - RFGI Dekalb Ave, Sycamore

I made stupid decisions when I was younger that led to bad debt. Starting out in the negative, didn't put me in a good position to repay the thousands immediately as each collector that bought the contract demanded, and I continually ignored the attempts. You cannot squeeze blood from a stone. RFGI was the only collection company to treat me like a human being. Their introductory letter wasn't just a "We own your debt now. Pay it or else!" It was an offer to work away at the debt and pay it at a reasonable pace. I called them immediately and set up a plan just for that reason. They never deviated, charged me fees, or harrassed me. In fact, when I replaced my debit card and forgot to tell them, I called RFGI a few weeks later, before they contacted me, and the woman who answered the phone not only didn't threaten me or charge me extra, but she offered to take off half of a payment if I switched to my bank account for the next month. That debt is now cleared with no issues from RFGI. I hope to never have to do business with them again, but I appreciate what they do.

Eddie makes me want to pay my debt. I wish he would call me for all my collection notices. Best experience I have ever had paying a debt.

Eddie was fantastic, he made me want to pay my bill hahaha, worked great with my income available. Energetic and polite. The only debt collector I have ever enjoyed taking to 👌👌

I have nothing but great things to say about my experience with RFGI. Rebecca was professional, understanding and extremely competent in dealing with my case which was closed with no amount being due to their office. Thank you so much Rebecca and RFGI for taking the opportunity to listen to the facts and to turn what could have been a very unpleasant experience into one that restores my faith in the debt collection process.

Yes its hard to review someone you have to go through to pay for your mistake. But my person that was working with me on this case was very understanding and willing to help. They aint just debt collector's they are real people with options to get you over this little bump in your life. Thanks again RFGI.

I had been with RFGI for many years and was able to settle with them easily and I called and all was so simple and pain free. They are easy to work with and friendly. Do not be afraid to call, they will work with you no matter how small of monies you have to work with, trust me . LOL these folks are friggin awesome . Michelle was so great and assuring in closing an account I had with them for ever! Smooth and simple. Treated me as a friend. We were laughing, seriously, we were laughing on the phone. Use these guys whether you need to collect or if your on the other end like I was, it’s all cool. A+ in my book.

I spoke with Manny Ortiz and not only was he helpful and informative but he impressed me with the way he handled the call from start to finish. I am a supervisor for a fortune 50 corporation call center and I would love to have someone like him on my team. Thank you Rfgi for being helpful in an interaction that could sometimes be stressful. And most importantly thank you Manny for going above and beyond! Kudos!!

Very happy with their services. They stay on top of my claims like no other collection agency I've worked with!

My husband co-signed for one of our kids on student housing. Long story short, when we recently pulled our credit we noticed a collection on there from the housing company. Scarlet Jones is amazing and was so helpful with everything. Now two weeks later the credit is clear, thank you Scarlet, the world need more people like you.

Best collection agency ever! Especially Eddie he helped clean my debt away and I am forever grateful! Thank you so much RFGI.