Royal Credit Union - Eau Claire Southwest W Clairemont Ave, Eau Claire
1049 W Clairemont Ave, Eau Claire, WI 54701, United States
http://www.rcu.org/
- SaturdayClosed
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–5PM

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Reviews
D
I have been paying on my auto loan through RCU for about a year and I do not recommend. I was in a car accident back in August of 2020. My car at the time was completely totaled and I needed to find something new. A family friend told me about RCU so I applied, I was approved, found the car I liked, got the keys then drove off of the lot with it. Not only was I still dealing with a concussion and severe migraines, I also did not feel valued by RCU. The employees who I spoke to over the phone did not sound all that excited to have me as a member. I chose to leave RCU by selling my car and paying off the loan amount. By the way, the funds weren’t received fast enough from the dealership I sold my car to so they marked that payment as late on my credit report. DO NOT DO BUSINESS WITH RCU. All they care about is the money and they will not value you as a member like they claim on their website.
Thank you for leaving us a review, Dajena. While our payment and credit reporting records are not consistent with the information you shared in your review, we are sincerely sorry that you did not feel like a valued Member of Royal Credit Union during your time with us. We will be sharing your comments with our teams to create better Member experiences in the future. We appreciate you taking the time to provide your feedback.
D
Had a very bad experience today learned rcu has a Curtesy pay that allows you to go negative so I called customer service at 9:37 a.m. and got a hold of Tim he told me about it bit then refused to read the part of the contract that includes that and went on to say "I'm not ganna do that cause it's a waste of my time". From my understanding his job is to help me figure out any problems or situations with my account but refused and then I asked to talk to his manager at around 9:46 a.m. and he said her name is Kelly and she's in a call atm and would call me back later. The guy Tim also claimed I was somehow being hostile for asking this.
Thank you for bringing this to our attention, Darrin, and thank you for allowing us to resolve this in a follow-up call with you. We’re glad we were able to make this right, and we are sincerely sorry about your earlier experience. Please do not hesitate to contact us again if you have additional questions or concerns.
K
My favorite RCU to utilize in EC. Great experience today with Elena! I came in without an appointment & a laundry list of requests. She didn’t hesitate to take me into her office & thoroughly help me until all of our updates were done & questions were answered. Was a pleasure working with her!
Thank you so much for the kind words, Kenzi! We appreciate you taking the time to leave a review and we will definitely share this with Elena and the team! - James & the Royal team
C
The worst banking system ever dont go here or any rcu unless its your last resort because thats how they treat their customers they know most people are inly there because they have no other choice i have since started to better my credit elsewhere i hate this place
Hi Cory, I am sorry to hear this. If you could send us some more details at [email protected] we would appreciate it. Thank you, Andrea & the Royal team
P
I love this place,everyone is always so kind and helpful. Would never go anywhere else . Thank you to all the wonderful staff. Peggy.
Thank you for your 5-star review, Peggy! We appreciate your Membership! - Ana & the Royal team
Personal loan Providers Nearby in Eau Claire
- Personal Loans
- Payday Loans
FAQs
1. How to Connect with Royal Credit Union - Eau Claire Southwest?
You can make a phone call at +1 800-341-9911 or visit their website and fill out the online form.3. How to Get a Loan from Royal Credit Union - Eau Claire Southwest?
To secure loans from Royal Credit Union - Eau Claire Southwest, you can fill out the online form on their website or go and visit the store. You are likely to drive there when getting a title loan. Explore our site to obtain detailed information about car title loans for bad credit.5. How Should I Do When I Am Unable to Repay My Loan?
Failure to repay a loan can have negative effect on your creditworthiness. Connect with your lender when you are likely to fall behind on the repayment.
2. How Can I Get to Royal Credit Union - Eau Claire Southwest?
It is located at 1049 W Clairemont Ave, Eau Claire, WI 54701, United States. Try out Maps apps to get directions to Royal Credit Union - Eau Claire Southwest.4. Is Royal Credit Union - Eau Claire Southwest an Agency or a Lender?
Royal Credit Union - Eau Claire Southwest is a Credit union helping you deal with money worries. Visit this page to get small personal loans for financial emergency fund.6. Does Royal Credit Union - Eau Claire Southwest Offer Loans for Bad Credit?
Yes. You can expect to get loans with Royal Credit Union - Eau Claire Southwest if your credit score is not good. It is also available to get online installment loans for bad credit irrespective of your credit scores on this page. You can also learn more about an installment loan from this site!